Dacia UK COVID-19 Update

Dacia reassurance

reassurance and safety first

Welcoming you back to our retailers

We want to ensure the safety of our employees and customers whilst in our retailers.

We are very much looking forward to welcoming you back to the Dacia retail network and want to share with you the high levels of safety and customer experience you can expect to receive as we begin to open our doors again.


You can expect a welcoming and friendly environment whether you are visiting service or sales with clear evidence of social distancing, signage and sanitation measures in place to support and reassure during your visit.

Our retailers are continuing to work responsibly according to the latest Government guidelines on COVID-19 and whilst there are currently restrictions in place for us all, Dacia is here to assist you with your sales and after-sales requirements. 


Retailer Network Status (updated 16th July)


Our sales showrooms have reopened to the public inEngland, Wales, Scotland and Northern Ireland. Click here to find your nearest retailer. If you are awaiting delivery of your new Dacia vehicle, you’ll be pleased to know that our retailers are organising safe ‘contactless’ vehicle collection appointments.  Our workshop facilities continue to be open for servicing, maintenance and repair work. You can book a service online or, alternatively, please call your local retailer or check their website to enquire about their current availability.


Any customer visiting a Dacia retailer can expect the highest standards of hygiene and safety measures, in line with the latest Government recommendations. This means:

  • Strict social distancing at all times
  • Use of appropriate personal protective equipment by our staff
  • Hand sanitiser and personal protective equipment available for customer use
  • Sanitisation of your new vehicle 


In the event of localised lockdown restrictions, our retailers will act responsibly in line with government guidelines. Please refer to your local retailer or visit their website for further information.  


Digitally Open


If you’d prefer not to visit a retailer, our Virtual Showroom allows you to explore new Dacia models from the comfort of your home.  Expert Product Gurus are on hand to demonstrate the latest Dacia products via live one-to-one video chat, from 12pm – 8pm, Monday to Friday.  


With Dacia Buy Online, you can now configure, buy, finance, and even arrange home delivery of, your chosen Dacia – all from the comfort of your own home. Check out Dacia Buy Online today and take advantage of our Free Home Delivery promotion. 


You can also browse our latest offers and also use our ‘Reserve & Collect’ service to make sure you’re first in line to secure your brand new Dacia for collection as soon as possible.  For existing customers, you can manage your Dacia Finance online too.


Online, or at one of our retailers, we look forward to seeing you soon.

Sales FAQs

Service & Maintenance FAQs

Fleet & Business FAQs

Health & Safety FAQs

Activities for the kids

Looking for inspiration with the kids at home?  Look no further than our fun pack of games and puzzles - they can even design their own Dacia Duster!


Download our PDF below!

*Standard network rates apply from mobile or landline phones


**Calls to these numbers are charged at local rate from BT landlines plus your phone company's access charge. Calls from other networks may vary. Calls from mobiles and outside the UK may be higher.  Customer Services available Monday – Friday 8:30am – 5:30pm, Saturday 9am – 5pm.

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