Dacia UK COVID-19 Update

Dacia reassurance

reassurance and safety first

Reopening our retailers

We want to ensure the safety of our employees and customers whilst in our dealerships.

We are very much looking forward to welcoming back our customers to the dealer network and want to share with them the high levels of safety and customer  experience they can expect to receive once our doors are fully open.


Customers can expect a welcoming and friendly environment whether they are visiting service or sales with clear evidence of social distancing, signage and sanitation measures in place to support and reassure during their visit.

Our retailers are continuing to work responsibly according to the latest Government guidelines on COVID-19 and whilst there are currently restrictions in place for us all, Dacia is here to assist you with your sales and after-sales requirements. 


Servicing & Repairs

Our workshop facilities are now open for servicing, maintenance and repair work. You can book a service online here or, alternatively, please call your local retailer or check their website to enquire about their current availability. Click here to find your nearest retailer.  


Vehicle Sales

Our sales showrooms remain physically closed until at least 1st June, but we are digitally open. Many retailers can manage enquiries remotely through phone, email and digital contact. Please contact your local retailer here.


Our Virtual Showroom has expert Product Gurus on hand to demonstrate the latest Dacia products via live one-to-one video chat, from 12pm – 8pm, Monday to Friday.  You can also browse our latest offers and also use our ‘Reserve & Collect’ service to make sure you’re first in line to secure your brand new Renault for collection as soon as possible.  


If you are awaiting delivery of your new Dacia vehicle, you’ll be pleased to know that our retailers are now organising safe ‘contactless’ vehicle collection appointments. Your retailer will be in contact shortly to arrange a convenient appointment for you to collect your new Dacia. 


Any customer visiting a Dacia retailer can expect the highest standards of hygiene and safety measures, in line with the latest Government recommendations. This means:

  • Strict social distancing at all times
  • Use of appropriate personal protective equipment by our staff
  • Hand sanitiser and personal protective equipment available for customer use
  • Sanitisation of your new vehicle 


We look forward to seeing you soon.


Sales FAQs

Service & Maintenance FAQs

Fleet & Business FAQs

Health & Safety FAQs

Activities for the kids

Looking for inspiration with the kids at home?  Look no further than our fun pack of games and puzzles - they can even design their own Dacia Duster!


Download our PDF below!

*Standard network rates apply from mobile or landline phones


**Calls to these numbers are charged at local rate from BT landlines plus your phone company's access charge. Calls from other networks may vary. Calls from mobiles and outside the UK may be higher.  Customer Services available Monday – Friday 8:30am – 5:30pm, Saturday 9am – 5pm.