All reviews for Sandero Stepway posted on E-Trusted
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07/06/2025
Love it
12/06/2025
N/A
25/11/2025
No
06/04/2025
This is our third new Sandero and far and away the worst, in spite of moving up the range.Have to slam passenger door and boot to close properly, armrest makes it difficult to fasten seat belts and is hard compared to previous car and is also none retractable. Ride seems bumpier than before, no printed handbook, no way to take "lane assist " off without having to do it every time you start the car so overall a great disappointment.
Our reply
15/05/2025
29/11/2025
Over all I'm happy but the fuel consumption is so bad. The average mpg isn't what its meant to be. Its also been pulling right since I got it too. I got the chance to take it across a by pass took it to 60mph and tested the steering to find its pretty bad. So I'm literally going to make calls tomorrow to get it booked in. Only had it since end of August this year
03/05/2025
The car has had a noise from the engine compartment since almost the day it left the dealership, whilst agreeing the existence of the sound they have unable to fix it. Since it's purchase in January it has been in the workshop for 4 weeks & is currently still there
Our reply
15/05/2025
Hi Robert, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
10/05/2025
The computer on the vehicle settings screen never saves the options I want, very frustrating. It continues for no reason to pull left when driving straight with no wind, various other irritating issues.
Our reply
15/05/2025
Hi John, we’d like to investigate this, so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
20/06/2025
Cheap feeling to the overall driving experience very noisy inside when driving no rear interior lights, no seat belt hight adjustment, very clunky and difficult to pull seat forward or push back.
20/06/2025
It came covered in scratches, missing paintwork, marks inside and out. Went back to the garage twice. Still came back with even more fresh scratches. Can't wait to leave Dacia
Our reply
01/07/2025
Hi Kim, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
15/05/2025
No user manual
Things coming up on dashboard and I don't know what they mean.
Steering, pulling to the right around 50mph.
Headlights seem to low.
Our reply
15/05/2025
Hi Valerie, the user manual is on our website to download. If you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.
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Hi John, we appreciate your review and we’re sorry the Sandero Stepway has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.