Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis
All reviews for Duster posted on E-Trusted
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02/04/2025
After having my last Duster for nearly 6 years I was really looking forward to getting the new model... already been in once for work on the drivers door & the problem still isn't fixed.
Also find the safety features far too sensitive & intrusive, more likely to cause an accident than help.
Dacia team
15/05/2025
02/04/2025
The windows have been found open on two occasions, automatically opened whilst parked and 'locked'? Unexplained hazard warnings and stalling. Over complicated media screen and other functions that get turned off but then are on again the next time you drive. Overall - very frustrating
Dacia team
15/05/2025
Hi Matthew, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
09/03/2025
The infotainment system and the other electronics on this car are really poor. I’ve reported this several times. The speed limiter came on by itself the other day and abruptly slowed the car down. I’ve had four other dusters before this and never had a problem.
Dacia team
15/05/2025
Hi Julia, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
21/03/2025
Waited over 60 days for a replacement windscreen to be sent from France.
Parking brake fails intermittently with error message 'Parking brake loose'. Will be brought to dealership soon.
Radio occasionally decides not to work.
Dacia team
15/05/2025
Hi Peter, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
19/03/2025
Bought in December. I had it for 12 days prior to all sorts of major technical issues, including electric handbrake not releasing. I am still waiting on a replacement.
Dacia team
15/05/2025
Hi Michael, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
19/03/2025
Start supplying cars with full depth tyre tread and not tyres with only 5.5 mm tread depth. Launch new vehicles when production is correct and not when sales dictate
Dacia team
15/05/2025
Hi Paul, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
15/03/2025
Constant electrical problems after 3months complaining car finally won’t start had to get RAC to recover take back to dealer for repair.
William
Dacia team
15/05/2025
Hi William, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
23/03/2025
Poor rear visibility
Almost impossible to work computer data ie mileage etc
Brakes noisy
03/04/2025
Noisy in first gear with vibration
Dacia team
15/05/2025
Hi Malcolm, thanks for your review and sorry to hear this. The service department at your Dacia dealer can help you with this. Please make a booking with them at your earliest convenience so that they can check this out for you. Thanks. Dacia UK.
06/03/2025
OK, My Duster drives like a dream, BUT much more information about the running of the car and ALL its guarantees would have been MOST helpful.
OK, so it is a completely new model and I know that the Dacia sales person had been on a one day course prior to me picking up the car, to find out more, but, perhaps they should have been driving around in one before handing it across to me.
ALSO, if you have no Smart phone then how do you find out how the car functions - especially when you are driving along and something unexpectedly happens? What if you do have a Smart phone but you cannot get a mobile signal?
In the past any car that I have driven has come with a comprehensive paper manual but, this time, just a very shortened version of one. No good to me!
I now have a full one from Dacia, several weeks after requesting it! Better late than never! Thank you Dacia. All 101 pages have been read through, but there are still some missing items!
As time goes by Dacia's Sales personnel will get to know the car better. Three months on I'm still learning. No doubt, more to follow.
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Hi Ross, we appreciate your review and we’re sorry the XXXX has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.