Sandero customer reviews

Sandero seen through the eyes of those who drive it every day

all reviews for Sandero posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.1 / 5 Good

310 reviews over the last 12 months

5 stars

52%

4 stars

25%

3 stars

11%

2 stars

4%

1 stars

5%

30/04/2026

Only one usb cable in a strange location

CarPlay won’t work on Bluetooth so it has to be plugged in

Windows always steam up

Lost all wheel trims on the first day of my car

I wish I never bought this car

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Our reply

05/05/2026

Hi Amaira, we appreciate your review and we’re sorry the Sandero has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

25/12/2025

I was not asked which model I wanted and I hate the fact that I can’t seem to turn off the system that pulls the car if it thinks I am too near a white line. Various other things as well

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Our reply

30/12/2025

Hi Sheila, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

02/05/2026

Radio does not work, Sat Nav does not work, Central Lock does not work, Blind spot does not work.

Our Dacia arrived with scratches on the door and wing mirror.

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Our reply

05/05/2026

Hi Izabela, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

13/12/2025

Bought brand new September 2025, diagnosed with airbag controller issue 2 weeks later, still waiting for a spare part - the car is off the road while we wait.

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Our reply

15/12/2025

Hi Lynda, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

07/06/2026

The Radio does not work and nobody seems to know how to fix it despite it being taken back 4 times and having software downloaded. This is still on going.

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Our reply

09/06/2026

Hi Allison, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

01/06/2026

Too many driver aid messages appearing on screen. Find it very distracting. Can impact on drivers concentration.

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Our reply

02/06/2026

Hi Morag, if you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.

14/09/2026

Car shipped with a known radio issue, quality control must have been on holiday.

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Our reply

17/09/2026

Hi Bernard thanks for your review. If you are still having issues with your vehicle, we’d recommend contacting the service department at your Dacia dealer and they’d be more than happy to look into this for you. Thanks. Dacia UK.

09/06/2026

issues with car paint but dealership resolved the issue

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