Sandero customer reviews Sandero seen through the eyes of those who drive it every day

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4.3 / 5 Good

211 reviews over the last 12 months

5 stars

58%

4 stars

23%

3 stars

12%

2 stars

1%

1 stars

4%

20/05/2026

I previously ordered a Stepway in 2022 but either due to a mistake by the dealer or Dacia, after waiting four months, a new Sandero was delivered. As I didn't want to wait another four months I accepted the Sandero. I now have what I originally ordered i.e a Stepway. This is my fifth Dacia and is undoubtably the best. I originally bought my first Dacia, which was a Stepway, around twelve years ago and although I was happy with that car, this new Stepway is a vast improvement.

This new model is a vast improvement on the old Stepway being more stylish, better performing with a greatly improved interior with all the accessories like satnav, speed limiter, reversing camera, heated seats and improved upholstery. I was happy with the old model and accepted the rather basic interior and exterior because of the low price. The new model in the Extreme format has addressed all the failings of the previous one but obviously at a considerably higher price. I still feel it is good value for money. I gave this car five stars because I finally have the car I wanted which is even better than I expected. I have one minor complaint which I am learning to live with. The seat belt is very difficult to engage on this Stepway Extreme model as the female socket is hidden under the central armrest/glovebox. I would like to know if this problem has been addressed and if there is an available modification.

I have also owned two Dacia Dusters, the Mk1 and Mk2. Likewise the improvement over the two models was dramatic. When I purchased my current Stepway there was a new Duster in the showroom which is absolutely beautiful but I couldn't afford it and at my age 80 the Stepway is easier to park, insure and is ideal for my requirements. The New Duster was in Cedar Green and I satisfied myself buying my new Stepway in this beautiful colour. This is another improvement in the Dacia range i.e a better colour choice.

03/05/2026

The radio needs resetting nearly every day, as it says it playing, but it isn't.

On the dashboard, where the speed limit of the current road is displayed, sometimes is greyed out and an exclamation mark next to it. No idea why.

The nearside rear wheel arch lining has been fitted incorrectly, and is virtually touching the inside of the tyre.

The boot lid has not been fitted properly, so there is a gap between the nearside light cluster and the boot lid, but rubs on the offside rear light cluster.

Who thought it was a good idea to partially obscure the manual handbrake with a pointless armrest?

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Our reply

05/05/2026

Hi Mark, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

04/05/2026

1st Stepway, 9 and a 1/2 years and 110K miles, only issue, new front disks at 75K. This gave me the confidence to buy another, MY26 and to push the boat out to Extreme Spec. New model a far superior car in all respects (Quicker, Smoother, Six Speed and more economical 47 to 54mpg. Problems, it has no bonnet rams and the Infotainment screen is a bit glitchy. My wife's Mild Hybrid Duster is in another league but I still prefer my MY26 Stepway great little allrounder.

27/04/2026

The vehicle certainly represents good value overall, however the radio on mine is very temperamental, as there's often no audio when starting the engine, which can only be cured by "rebooting" it using the power button & it also suffers from frequent signal "drop-outs" on DAB/FM channels.

In addition, changing gears is not as smooth as some other manufacturers' products, the Dacia's being what I'd describe as rather "notchy".

23/04/2026

We've found the Sandero to be just right for us. Our latest purchase was missing two things. The first was the 6th gear, we got so used to it and it was great for the economy. Still good now but not as good. The second is the internet connection. Previously, this connected without having to have a cable - now it is a requirement, but the socket you have to use is at the top of the dash, where you can't rest your phone.

05/05/2026

Sandero Stepway is good value for money. Apart from intermittent wifi reception which means that roadsigns and speed limits are not always available we are happy. Our local dealer,Vertu need a months or so notice to look at the wifi issue, and furthermore say they may charge us if the system is functioning when they have the car. This seems a bit tough and we shall just put up with the defect rather risk losing £140

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Our reply

06/05/2026

Hi Janet, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

29/04/2026

Sat Nav and Music system does not work as described. Needs to be re-booted whenever the car has been switched off to play radio. Jack plug/mini USB type C near sat nav will not play music direct from USB stick as described. Electric mirrors do not fold in when parked. Push button hand brake has remained on - causing stalling.

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Our reply

05/05/2026

Hi Antony, if you require any further support, please contact the Multimedia Team on 0344 335 1111. Thanks. Dacia UK.

04/05/2026

The radio is great when you can get it on the Bluetooth streaming is inconsistent, also why the loud music when you open the door and get in. Apart from that it’s a superb car and a great drive 🚗👍

28/04/2026

Car is great but radio system is poor. Does not register system for radio or USB each time you use car. Works when its wants. Done factory and still the same.

05/05/2026

Great vehicle, the clipping of the front safety belts are abit difficult and the centre armrest has to be lifted to connect the belt easily???.

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