All reviews for Bigster posted on E-Trusted
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25/02/2026
Touch screen buttons not good and takes many presses to turn certain things on.
DAB RADIO - awful
Rear seatbelts disappear down the gap when anyone tries to clip in.
The sensors are absolutely awful(non existent) in wet/cold weather
Adaptive cruise control randomly disconnects because of the rain - not very safe on the motorway!
Occasional horrible smell (like perm lotion) coupled with juddery drive (happened 3 times so far)
Door lock issue - sometimes open, sometimes don’t.
Our reply
03/03/2026
30/01/2026
The electronics are very poor. Sometimes when you go back to the car it cannot see the key and refuses to start even if I put it directly above the sensor. The car just locks up and refuses to allow it to drive. I wait 3 hours once, getting in and out the car. Locking and unlocking before it decided to clear the fault. This had happened several times including twice when our Nanny was doing the school run. The car will be sold as it is not fot for purpose.
Our reply
03/02/2026
Hi Murray, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
13/12/2025
The cabin of the bigster has a few annoying rattles. It's a very poor ride over a bumpy road service.
I ordered side steps as an extra for £550 so that I could access the roof, but they are not wide enough and I have to stand on the sills . I contacted the service section of Arnold Clark and I'm still waiting for a return phone call, which was 6 weeks ago.. very disappointing.
Our reply
15/12/2025
Hi Robert, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
13/12/2025
The app doesn't work after being sent a security update. Fish Brothers dealership in Swindon doesn't have great customer service. The car has suffered electronic glitches on the automated safety and media applications. The headlights aren't great on the Extreme and a little more cockpit lighting, especially by the door handles would be appreciated.
18/12/2025
The car overall is very good except for the engine sounds like it's over revving. Even when I'm stopped in traffic it's like my foot is pinned to floor revving the out of it. I've had comments from other people about how loud it us but the dealer says it's normal operation but at times the car feels undriveable as you cant hear yourself think
02/01/2026
Where all other cars seemingly start and stop at red lights ours is generally revving. For a hybrid it is nearly always in petrol mode. We were so excited with our new car but now we drive around complaining about it. Apparently Dacia say there's nothing wrong..... certainly not getting good reviews to anyone that will listen
02/01/2026
The front camera doesn't work, so no adaptive cruise control, no lane assist and anything else that relies on this camera doesn't work.
Needs sorting as fed up with warning lights constantly coming on.
Other than this annoying fault the car is very good with great fuel consumption.
Our reply
02/01/2026
Hi Ian, thanks for your review and sorry to hear this. Please contact your Dacia dealer so that they can investigate this for you. Thanks. Dacia UK.
16/04/2026
Didn’t even make it off the forecourt before breaking by down. Dealership HENDY Eastleigh very poor communication and failed to tell the DVLA that I was not the registered owner and so I get a threatening letter for the car not being insured!! Will never go near Dacia again!!
Our reply
21/04/2026
Hi Daniel, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
31/03/2026
The 4-speed automatic gearbox does not shift up or down smoothly, causing the engine to rev excessively. Additionally, when the system automatically switches from battery power to the petrol engine, the engine revs very high, resulting in significant noise inside the vehicle.
02/02/2026
Car has being in garage 2 and about to going for a 3rd time with faults relating to weather affecting how the car faults recur on days when the weather is inclement, don’t think I should only take my car out when the weather is good, nice car poor driving experience
Our reply
03/02/2026
Hi Thomas, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
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Hi Jamie, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.