Customer reviews for Dacia Bigster

Dacia Bigster seen by those who use it on a daily basis

All reviews for Bigster posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.5 / 5 Very good

501 reviews over the last 12 months

5 stars

69%

4 stars

20%

3 stars

7%

2 stars

0%

1 stars

1%

01/07/2026

Te media system cannot take much base, the Bluetooth does not allow you to request that your phone call someone to come through the speakers straight away you have to select it on the car separately and if you are on WhatsApp then you can request that your phone calls someone but then you then have to switch to Bluetooth and then select car speakers. The car itself is smoother than the jogger very spacious. This I like very much. I also like that it lets you know the local speed and that you can set it at that speed easily too.

15/12/2025

The question is unclear - is it the car, or the dealership? The car is lacking, the audio system is unreliable and "hit and miss" I realise it is a budget SUV, but event the rear door handles feel like they are flimsly and will break off after a while and the parcel shel whilst a good idea, isnt robust or easy to disconnect without have to use brut-force. I'm constantly having to re-programme my phone into the system as it dosent retain the details. Would I buy it again? at this stage - 3 months in - probably not.

06/11/2025

Enjoy driving the car when all is working as it should - BUT:

- temporary loss of power after 2 weeks from purchase

- temporary disappearance of legal speed limit on dash & hence audible warning

- Radio may work/not work at all/stuck on muted volume, factory reset has not resolved problem, now needs to go in for the day/longer

- Yesterday after short stop, on restarting the engine brakes stuck on, after several switch offs & restarts OK

Disappointing for what has potential to be a very good car

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Our reply

07/11/2025

Hi Loretta, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK

25/02/2026

Touch screen buttons not good and takes many presses to turn certain things on.

DAB RADIO - awful

Rear seatbelts disappear down the gap when anyone tries to clip in.

The sensors are absolutely awful(non existent) in wet/cold weather

Adaptive cruise control randomly disconnects because of the rain - not very safe on the motorway!

Occasional horrible smell (like perm lotion) coupled with juddery drive (happened 3 times so far)

Door lock issue - sometimes open, sometimes don’t.

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Our reply

03/03/2026

Hi Jamie, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

30/01/2026

The electronics are very poor. Sometimes when you go back to the car it cannot see the key and refuses to start even if I put it directly above the sensor. The car just locks up and refuses to allow it to drive. I wait 3 hours once, getting in and out the car. Locking and unlocking before it decided to clear the fault. This had happened several times including twice when our Nanny was doing the school run. The car will be sold as it is not fot for purpose.

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Our reply

03/02/2026

Hi Murray, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

12/06/2026

The car is excellent. The controls are not intuitive, in many instances not even logical, the tablet style display is beyond comprehension. The parking brake isn't automatic in its application, but when manually activated it quite often unlocks itself. Some dashboard controls, particularly the HVAC indications, are minute and require much taking eyes off the road to use. I like the car, but the technology is excessive, illogical and distracting.

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Our reply

12/06/2026

Hi John, thanks for your review. if you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.

13/12/2025

The cabin of the bigster has a few annoying rattles. It's a very poor ride over a bumpy road service.

I ordered side steps as an extra for £550 so that I could access the roof, but they are not wide enough and I have to stand on the sills . I contacted the service section of Arnold Clark and I'm still waiting for a return phone call, which was 6 weeks ago.. very disappointing.

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Our reply

15/12/2025

Hi Robert, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

02/07/2026

Handles make noises like not properly assembled, you car hear like screws in doors like the boot when open. The middle arm support is not easy to clean if you wear sunscreen it will stay there. I wished I got it in a different colour since it gets dirty really easy.

The car does have a good design, it’s comfortable, good drive. I would recommend it.

13/12/2025

The app doesn't work after being sent a security update. Fish Brothers dealership in Swindon doesn't have great customer service. The car has suffered electronic glitches on the automated safety and media applications. The headlights aren't great on the Extreme and a little more cockpit lighting, especially by the door handles would be appreciated.

18/12/2025

The car overall is very good except for the engine sounds like it's over revving. Even when I'm stopped in traffic it's like my foot is pinned to floor revving the out of it. I've had comments from other people about how loud it us but the dealer says it's normal operation but at times the car feels undriveable as you cant hear yourself think

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