All reviews for Duster posted on E-Trusted
Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*
01/11/2025
On the positive side the design is good, the driving position is comfortable and being a full hybrid is very economical.
I am happy with colour which is Cedar green, but the range of colours was limited and drab. This is the third Duster we have bought and have always gone for the orange colour.
There is a high levels of hard plastic used in the interior, which in itself is not a problem but there are a number of annoying rattles which our previous Dusters did not have and as yet have not been resolved by the retailer.
The lack of a handbook is a nuisance as having read and resolve issues via the iPad isn’t easy. There have been three glitches, one being the wing mirrors not closing, the second being the speed limiter coming on which was quite frightening while on a busy duel carriageway and the final one being all the cameras going off and the infotainment screen locking. This was resolved by my husband rebooting the system. While on the subject the sensor sounds while revering are too loud and difficult to reduce.
I am aware that this sounds all negative. It is a good car and excellent value for money, but the step up from the previous model has been testing.
01/11/2025
Had our Duster for three months now it does everything we want it to do so very happy. Road sign recognition a bit hit and miss could end up with a speeding fine if I was to take notice of it. I also tow a trailer, eg. on an A road with no trailer = 60mph, with a trailer= 50mph the dashboard is telling me I can still do 60mph with the trailer plugged in. Make it easier to fit a space saver spare wheel and tyre in the boot floor out of sight where it belongs, expression model. Just a couple of things I noticed a few days after collecting our new Duster 1. Small dent in the o/s/f wing needs to be in the right to be able to see it. 2. Foam rubber n/s bonnet hinge completely out of place. 3. Dacia emblem on drivers seat wonky (down hill when you look through the windscreen from outside of the car). 4. The most worrying thing was the brake fluid reservoir, brake fluid leaking out around the lid because the lid was very loose.
20/10/2025
Good car but I have issues which can not be sorted. I have been trying since July (which was the month I bought the car ) I have been in contact with customer service a few times and keep getting asked for pictures and videos of the issues and wait 3 days for a reply after sending everything and met with same email. I have issues with multimedia the my Dacia app. Radio keeps losing signal. The unit in the roof with the SOS button was lose upon delivery and still not sorted. Also I was told that the car would be in ev mode 80% of the time but it's not. The car is very quick upto 40 miles per hour but no punch after that.
Dacia team
21/10/2025
22/10/2025
Particularly like: Value for money; On and off road capabilities; Fuel consumption - I have a Duster mild petrol hybrid and on a trip from Dorset to Nottingham the car averaged 50+ miles to the gallon in Eco mode; the design of the 2025 models is very cool; it is very well put together compared to earlier Duster models.What could you do better: Provide more legroom for the driver - I am 6’ 5” and whilst my car is more comfortable than previous models I detect that slightly less legroom is available; Provide ability to switch off or change the door entry sound on all trim levels.
27/10/2025
Nice drive, dashboard layout ok, would be handy to have a clock on the dash rather or as well as on the Multimedia screen.
The electronics are frustrating. It is annoying that you cannot permanently change the base volume on the sound system and that in MyPerso you have to re enter preferences every time you switch on the ignition rather than being able to permanently set them.
Finally, a paper manual would be much more user friendly than the online one, that way you could flip from one page to another and sit in the car whilst trying to learn how the gadgetry works!
30/10/2025
This is my 4th Duster. Over the years the design has improved and quality of the interior/exterior too. Drives well, handles nicely. The small engine has enough power for the size of vehicle. The only downside I have found so far with the new model is the quality of the speakers for hands free calls - apparently sounds like I am under water to the person I am calling. Recently experienced for myself when taking a call from someone else in a slightly older Duster.
08/10/2025
This is again a great, no frills, reliable, rugged machine. Works great around the farm tracks and everyday driving on roads. This is my fourth Dacia product and I’m really happy with it. Decent MPG on longer runs too; added bonus of lpg gas in my 1 litre offering.
Genuinely impressed with how much grunt there is for such a great-priced vehicle.
31/10/2025
Electric wing mirrors as standard would be great; the onboard computer really can't cope with 2 devices being connected by Bluetooth, we have to forget and re-add one every time we go on a journey; warning comes on the computer for tyre pressure but doesn't tell you the pressures. Just a few things that aren't as slick as they could be
14/10/2025
From the outside the Duster extreme hybrib looks really nice, it has good view point advantage and handles quite well on the road.
As it is the hybrid 140 at the moment iam getting a good MPG on all journeys.The downside is it has quite a lot of road and engine noise and a lot of rattles this is why I have only given it 4 stars.
27/10/2025
I've been in salfords dealership 2 weeks ago to order mudflaps ,not heard a thing they said they'd ring me once they found how much..tried ordering off app again passes info to local dealership ,not heard a thing...
* Since 1999, Trusted Shops has provided e-traders with a combination of a trustmark service and buyer protection. Trusted Shops is the link between a community of tens of millions of consumer members throughout Europe who are protected when buying from 25,000 e-traders certified by Trusted Shops. eTrusted is the feedback platform that complies with the GDPR enabling consumers to provide authentic assessments when they interact with a brand.
Hi David, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.