All reviews for Duster posted on E-Trusted
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28/07/2026
Excellent customer service and support
26/07/2026
Just a great value car
06/08/2026
more for the money
29/07/2026
Great service
27/07/2026
Easy to drive
30/07/2026
Excellence
21/07/2026
Not a lot
26/07/2026
27/7/26
Too many distractions on automated systems which cannot be turned off.
Don't like the electronic handbrake
Don't need to be told to take a break when I have only been driving for a short time
Don't need a beep every time speed limit changes or I exceed limit by 1 or 2 mph
Don't like most of the enforced driver assistance features or that I have to set "my personal safety" every time I get in the car
Don't like not having a proper spare wheel
Automatic closure of boot by button press would be useful
Don't like constantly having warning to check tyres when every time I do there is no need and I just have to reset.
Don't like the hard suspension, my previous Duster gave a much better ride.
Don't like the rubber mats, old style were much better
Don't like not having a hard copy of the manual provided
All in all for a top of the range model I have found it to be a great disappointment, especially after the previous model which I got in 2023 and which I wish I still had.
28/7/26
Following Dacia's reply to my review above, which I did not find helpful, I would like to add that I also do not like the rear door handles which are awkward to operate, however, the flap for the petrol tank access is an improvement. While I accept the odd dislike I have mentioned would become apparent in a test drive most only revealed just how irritating they are after I had owned and driven the car for a while so I do not agree that most would have been apparent from a short test drive. Having owned, and liked, my previous Duster I didn't expect upgrading would be the issue it has turned in to for me. Generally my Dacia's, both Sandero Stepway and the previous Duster, have been great hence my added disappointment this time
3/8/26
Dacia have again asked if their response after my addition to my review was helpful. I can only say that since the second response was identical to the first response they sent I did not find it at all helpful.
Dacia team
05/08/2026
24/07/2026
Unfortunately not a very good start to Dacia ownership. Within 6 weeks or so of purchasing it new it broke down on holiday and had to be recovered to the dealer. Some 6 weeks later the dealer is still waiting for a replacement part and at the moment all the reasons i bought it for have evaporated.
On the plus side the Renault / Dacia recovery service has been excellent together with the provision of a
loan car in the meantime.
Dacia team
28/07/2026
Hi Michael, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
28/07/2026
Not as good as my 2023 duster.
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Hi Barrie, thank you for your review. We appreciate your feedback and have noted your comments. We do always recommend a test drive prior to purchase so that you can see and understand the features and check that they are suitable to your needs. Dacia UK.