Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.5 / 5 Very good

694 reviews over the last 12 months

5 stars

68%

4 stars

19%

3 stars

6%

2 stars

2%

1 stars

3%

25/06/2025

Good car at a good price. Seems to be doing 60+ mpg (according to the dashboard display) on mostly local journeys. Love the saved 'personal safety settings' button. Gradually getting used to all the gizmos and driving a computer! However, I would say that the salesman at Dacia Portsmouth was excellent at explaining the system to me.

What would I change? 1. Very annoying that the manual is only available online. I REALLY would have liked a paper copy 2. Front fixed central storage box/arm rest is in the way. Keep knocking my arm on it and makes it tricky to connect seat belt. 3. Seatbelt shoulder anchor point is not adjustable - cuts across my neck (5'6" tall). 4. Although I have now got used to it, who came up with gear selector paddle - push forwards to go backwards and backwards to go forward! 5. The one audible alarm that I would like is to tell you that you have left your key in the car, when the engine is off and you close all the doors and walk away.

24/06/2025

Like the overall look and driving experience. Would be better if the seatbelt hieght was adjustable as it is uncomfortable if not wearing a collared shirt. It is really annoying that the radio shuts down so quickly after switching the engine off. We often travel on ferries sitting in the car for around 1/2 an hour. The battery will not run down if the radio is in use for this length of time.

08/07/2025

you have gone backwards regarding ,no lock on the petrol filler, no hand book ,i had to buy one, not enough info on the complex sat nave.The car it self is great at the moment. thankyou Ps this is the 4th one I have owed so I must like them, some gentleman asked me today what are they like ,I told him it was my 4th, so hopefully you will get another sale

03/07/2025

I found the car a very comfortable ride, high up you are able to see easier. The equipment is brilliant and there is so much space especially in the boot. The only downside I have found is when going round corners sometimes I catch the speed limiter and I momentarily lose power, but now I am aware of it I take care, but this is the only fault I have found.

07/07/2025

Good overall when taking into account the price but there are just a few annoyances that prevent me from scoring it 5/5.

1. Tech and electronics are glitchy and laggy.

2. Interior rattles and squeaks, particularly around the glove box

3. Manual drivetrain is snatchy and difficult, perhaps due to mild hybrid assistance or 4x4 gear ratios.

24/06/2025

Great car, very comfortable and feels refined enough, looks great. Only issue i have is the door handle hurts your leg (hard material, clothing seams, presses them into you) and the ride can be a little jerky due to the hybrid system during gear changes. Hybrid slows the car too much when lifting off for a gear change so its jerky

10/07/2025

I find the on board entertainment system sound quality average

Im fed up with the music braking up on me after a phone call comes in

I don’t like when the music library disappears (since the last up grade)

It is annoying when the car play icon disappears

I would have liked the drivers seat to have a height adjustment

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Dacia team

11/07/2025

Hi Thomas, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

30/06/2025

Got a problem with automatic emergency braking firing 3 separate times for no reason, 3rd time was at 30 mph approaching junction, nothing around. Very dangerous and lost confidence. Dealership service was poor, won't fit us in until September, meantime we are having to switch the feature off every time we get in the car.

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Dacia team

01/07/2025

Hi Paul, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

30/06/2025

The Duster is a brilliant vehicle in every respect except the software system. Occasionally, the system does not want to work and I need to stop. Lock the car, unlock it and everything will be ok!

It’s a small observation of a brilliant, comfortable and great looking vehicle!

13/07/2025

Lovely car, sweet to drive, very quiet. Excellent fuel economy, just enough technology for comfort but not too complicated. Would have appreciated a spare wheel to be added for no extra cost instead of having to pay extra or source elsewhere but not a big deal.

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