Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.4 / 5 Good

288 reviews over the last 12 months

5 stars

68%

4 stars

19%

3 stars

6%

2 stars

2%

1 stars

4%

11/04/2025

LL OF THE CAR SUPERB VALUE FOR MONEY

08/05/2025

Should provide a handbook

03/05/2025

Couldn’t do any better

03/05/2025

Absolutely delighted

14/04/2025

The engine operation of the new Hybrid is awful. It roars away whilst driving in warm weather even as slow at 25 mph for most of my in-town journeys. The noise level is uncomfortable, disturbing, hard to think over. I hate it and very much regret buying it. I tried to give it back after a couple of weeks but was not allowed to - the buy back offer would have lost me over £5000 after only 10 days.

DACIA_favicon

Dacia team

15/05/2025

Hi Virginia, we appreciate your review and we’re sorry the Duster has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

04/05/2025

Taken care of back to garage tomorrow.

They state i am not driving the car properly.

Engine making heavy revving noise when at a higher speed. Feels really uncomfortable when this happens. Warning light comes on check lighting. Fatigue light comes on sometimes and light on side mirror when nothing there. Really disappointed with new car.

DACIA_favicon

Dacia team

15/05/2025

Hi Samuel, we’d like to investigate this, so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

02/05/2025

A lot Never again

07/04/2025

I met David Reed aka Dacia Dave through my husband who purchased 2 joggers with him. Coming from a negative previous experience at another car dealership, Dave was a refreshing pleasure to deal with, funny, friendly but professional courteous and knowledgeable speaking to me directly not through my husband or assuming I know nothing about cars like many sales people do. He advised and guided without pushing or influencing me through the whole process buying a new duster in December 2024. I was expecting to order one for March delivery but was thrilled when he showed me my perfect car already available in the dealership. A week later I drove out in my new wheels after he did everything to get the car prepared and ready for me in a short space of time and before Christmas.

Sadly it came to light pretty quickly that the vehicle had a few ‘issues’ but nothing was too much trouble for Dave, Wes the Sales Manager and the Service Team, Hannah and Caitlin. Always polite, cheerful and reassuring they got me through an upsetting time with my new car getting it sorted as quickly as possible, giving it another valet and a fuel up too so it came back to me looking good as new only this time it worked properly too.

Dave stands out over other dealers (and I’ve met quite a few over the years) as he is genuine, can’t do enough to help, maintains contact even when things get difficult and treats us like old friends every time we walk in the building.

I am very much a Dacia convert and we are a two Dacia household now thanks to Dave and the Dacia Team.

24/03/2025

I am impressed with most aspects of my Duster 1.2 TCe Journey. Best points are the comfortable seats, media system sound quality, smooth gearbox, great looks, it is fuel efficient with plenty of power. The ride is magnificent and it handles really well for an SUV. Small things I am not as keen on are the 1.2 while having plenty of power, is a little noisy and the gearing takes getting used to. The interior doesn't feel particularly well screwed together with some squeaks and rattles. The carpets are very very cheap feeling. The leg room behind the drivers seat is compromised because of the battery unit under the front seat. Dacia could also do with making the floor mats a better shape to cover more of the very cheap carpets. However, I would recommend it as it is lovely to drive, comfortable (for 3 people!) and easily achieves 50MPG on a run. And compared to the price of most cars, it does represent better value, but compromises have to be made somewhere to achieve this.

21/03/2025

Having had had 2 Dusters in a row, I'm very disappointed with the my new acquistion. The windows are much smaller, so much so, that you haven't bothered with a rear screen washer! My wife complains she can't se out of the windows properly from the passenger seat, that has no height adjustment.The radio only comes on half the time, and controlling it's volume seems to have different results each time I try to adjust it. The heating controls are impossible to see at night, and the positioning of the Hazard Warning switch often results in the Hazard lights going on, when struggling to adjust the heating.

I could go on, but I think you'll gather that I'm generally not very impressed.

* Since 1999, Trusted Shops has provided e-traders with a combination of a trustmark service and buyer protection. Trusted Shops is the link between a community of tens of millions of consumer members throughout Europe who are protected when buying from 25,000 e-traders certified by Trusted Shops. eTrusted is the feedback platform that complies with the GDPR enabling consumers to provide authentic assessments when they interact with a brand.

Go further with Duster