Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

Broke down on Monday due to the alternator. No idea on when we will get it back.

NOT happy with the service

Have honest sales team

It was a big change for me, previously I had aVWGTi for 10 years. The DD is much bigger with more up to date technology on board. As such, it has taken several weeks to become familiar with, some things I’m still not sure of. It’s trial and error. It’s a lovely car, handles well and is exceptionally economical.

One problem I’ve had is the car will not start until I put key pad in cup holder. As such, the first time this happened, I couldn’t figure out what to do and had to call your dealer who explained what was required. It would be better if this was highlighted to new owners at the outset.

How to use your Dacia.

Since the owners manual is ALL on line, some youtube like videos to describe how to use or better use the functions of the car would be useful.

These are actually available on the web, but it would have been a great customer satisfaction bonus to actually tell your customer, rather the customer having to troll through pages and pages before they were found.

It is almost as if you just want to sell a car and move on to the next customer, after sales could generate more and on going interest.

Car has been excellent in it's first 2000 miles. Ergonomically very comfortable and easy to control. Engine is very smooth on transitioning from EV to ICE. Fuel economy is excellent.

Auto gearbox could do with a little refinement and it does tend to "hang on" to 1st longer than I'd like.

Overall very happy with my purchase so far.

Love my new dacia duster 3, had a duster 1 the only car I’ve had no problems with. Dacia duster 3 is another dimension great vehicle. Had problems with dealership stoneacre Nortallerton but Dacia uk was amazing and sort problems out for me. Good brand and excellent customer service.

Drives very well, comfortable, economical. I enjoy driving this car very much and think you've got it right for the price. So far I cannot fault it, it has more driver safety features than I'm used to but they make my driving experience with this car very good.

I'm generally happy with the vehicle. The after sales service regarding a corrosion complaint has been terrible. The Dacia call centre is ineffective because individuals don't take responsibility for cases, and refuse escalation for complainants.

Dacia Bolton were excellent while dealing with them to buy the car.

The car itself is great it’s got everything I need from good driving position to the in car entertainment package and navigation system