Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.5 / 5 Very good

656 reviews over the last 12 months

5 stars

68%

4 stars

19%

3 stars

6%

2 stars

2%

1 stars

3%

21/06/2025

Whent in because the reverse camera was not working they said it need a new radio on a brand new car still waiting

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Dacia team

01/07/2025

Hi Kevin, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

20/06/2025

Too much electronics. Rear seats should be fold flat which would make the vehicle much more useful.

20/06/2025

Broke down on Monday due to the alternator. No idea on when we will get it back.

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Dacia team

01/07/2025

Hi Danielle, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

27/06/2025

NOT happy with the service

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Dacia team

01/07/2025

Hi Richard, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

20/06/2025

Have honest sales team

21/05/2025

It was a big change for me, previously I had aVWGTi for 10 years. The DD is much bigger with more up to date technology on board. As such, it has taken several weeks to become familiar with, some things I’m still not sure of. It’s trial and error. It’s a lovely car, handles well and is exceptionally economical.

One problem I’ve had is the car will not start until I put key pad in cup holder. As such, the first time this happened, I couldn’t figure out what to do and had to call your dealer who explained what was required. It would be better if this was highlighted to new owners at the outset.

12/05/2025

My Dacia Duster Extreme Hybrid is amazing. Driving it is so relaxing. If there was anything I would change, it would be that the central console was put on a slidable runner so as to make putting your seatbelt on easier. Otherwise, its perfect for me.

10/05/2025

Good car to drive, but a few annoying quirks! It’s easy to inadvertently press some of the buttons on the steering wheel, eg the speed control one, which can be irritating, especially when exiting onto a motorway and the speed has suddenly cut to 20mph!

24/05/2025

I'm generally happy with the vehicle. The after sales service regarding a corrosion complaint has been terrible. The Dacia call centre is ineffective because individuals don't take responsibility for cases, and refuse escalation for complainants.

13/05/2025

I received my Duster Hybrid at the end of January '25. Though it my not be equipped with every possible sophistication to my mind it delivers the essentials and is great value for money. It also delivers great mileage!

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