All reviews for Duster posted on E-Trusted
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21/06/2025
Whent in because the reverse camera was not working they said it need a new radio on a brand new car still waiting
Dacia team
01/07/2025
20/06/2025
Too much electronics. Rear seats should be fold flat which would make the vehicle much more useful.
20/06/2025
Broke down on Monday due to the alternator. No idea on when we will get it back.
Dacia team
01/07/2025
Hi Danielle, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
27/06/2025
NOT happy with the service
Dacia team
01/07/2025
Hi Richard, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
20/06/2025
Have honest sales team
21/05/2025
It was a big change for me, previously I had aVWGTi for 10 years. The DD is much bigger with more up to date technology on board. As such, it has taken several weeks to become familiar with, some things I’m still not sure of. It’s trial and error. It’s a lovely car, handles well and is exceptionally economical.
One problem I’ve had is the car will not start until I put key pad in cup holder. As such, the first time this happened, I couldn’t figure out what to do and had to call your dealer who explained what was required. It would be better if this was highlighted to new owners at the outset.
12/05/2025
My Dacia Duster Extreme Hybrid is amazing. Driving it is so relaxing. If there was anything I would change, it would be that the central console was put on a slidable runner so as to make putting your seatbelt on easier. Otherwise, its perfect for me.
10/05/2025
Good car to drive, but a few annoying quirks! It’s easy to inadvertently press some of the buttons on the steering wheel, eg the speed control one, which can be irritating, especially when exiting onto a motorway and the speed has suddenly cut to 20mph!
24/05/2025
I'm generally happy with the vehicle. The after sales service regarding a corrosion complaint has been terrible. The Dacia call centre is ineffective because individuals don't take responsibility for cases, and refuse escalation for complainants.
13/05/2025
I received my Duster Hybrid at the end of January '25. Though it my not be equipped with every possible sophistication to my mind it delivers the essentials and is great value for money. It also delivers great mileage!
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Hi Kevin, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.