Sandero Stepway according to those who use it on a daily basis

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4.3 / 5 Good

212 reviews over the last 12 months

5 stars

65%

4 stars

17%

3 stars

7%

2 stars

3%

1 stars

6%

26/03/2025

It’s a great car😊

14/03/2025

Build a car that is reliable and doesn’t break down after 17 days from new.

Provide a service centre that responds to problems quickly and has enough diagnostic technicians to support the service.

I would not attempt to purchase a Dacia product again.

I eventually received a refund but the whole process/experience has made me steer well clear of Dacia in the future which is a shame.

Although the car was faulty Dacia UK needs to look at certain dealers who effectively sell their product and are falling short of the standards that I’m sure Dacia would expect.

Not sure whether this will change anything.

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Dacia team

15/05/2025

Hi Simon, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

19/03/2025

Remove the active braking function on all your cars as very unsafe, nearly caused a fatal accident.

While you are at it get rid of all the other rubbish like lane assist, wobbly wheel and fall asleep assist.

My other car is a 1939 Wolseley 10, no seat belts, no beepy buttons, no gimmicky rubbish Just leather, walnut and steel when cars were hand built. Dacia had the right idea but you couldn't help yourselves fitting all the gimmicks to keep a non thinking public happy

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Dacia team

15/05/2025

Hi Clarie, active braking is a mandatory safety feature as part of the new European Global Safety Regulation 2, so cannot be removed. Thanks. Dacia UK.

06/04/2025

This is our third new Sandero and far and away the worst, in spite of moving up the range.Have to slam passenger door and boot to close properly, armrest makes it difficult to fasten seat belts and is hard compared to previous car and is also none retractable. Ride seems bumpier than before, no printed handbook, no way to take "lane assist " off without having to do it every time you start the car so overall a great disappointment.

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Dacia team

15/05/2025

Hi John, we appreciate your review and we’re sorry the Sandero Stepway has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

19/03/2025

Clutch went after only 900 miles still got courtesy car after 5 weeks lt would have been better if l was informed as what the situation was then I would not have had to keep phoning

20/03/2025

Nothing Dacia have done car just too small for me

Thanks

RT

15/03/2025

Not happy with the sales team or car.

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Dacia team

15/05/2025

Hi Neil, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

10/03/2025

The seatbelts are difficult to engage. The B post creates restrictive viewing. The automatic is a delight to drive and the engine is brilliant. Over all it is a great car. Could do with a assist exit handle over the driver's door but that is a personal need.

09/03/2025

Like the whole vehicle and have been in the motortrade all my working life and have driven almost a million miles in every type of vehicle so know what i am talking about.

Drives and handles really well.

09/03/2025

I have the top of the range I'm surprised the is no light in the glove box and no interior light for Rea passengers and no heated steering wheel for top of the range part from that I'm happy 😊

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