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29/06/2025
New car. 2 weeks later front camera stopped working. After being treated as if I was stupid Parks said it needed calibrated. Took it in to be told that the camera was broken. Appointment to fix it a couple of weeks later. The part hadn’t arrived, I took time off work and no one thought to phone me.
Have chased this up but part not available anywhere in uk!
I bought the car, brand new 27th March and Iam still waiting!
Not happy 😩😡
Dacia team
01/07/2025
04/12/2024
After buying a brand new Dacia sandero journey it has developed two faults, one the indicator stalk had to be replaced, the second problem is the lane assist which goes off willy nilly and not when you go over the white line. This has been like this from the very beginning so 5 months and still hasn't gone in for repair yet, the infotainment is terrible goes on and off , very disappointed and a formal complaint has been raised.
04/12/2024
Dacia Sandero 2024
Absolutely awful. Radio has no signal, ever. Windows fog up when there’s a slight change of weather, so dangerous. Car brakes itself with safety feature - even if turned off, random times and completely unnecessary but it is “known fault” still waiting for a new placement for that to be changed. Dodgy USB port. For £230 a month I am so annoyed. Will not purchase a Dacia again once the contract is up.
Dacia team
15/05/2025
Hi Beth, we appreciate your review and we’re sorry the XXXX has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.
17/04/2025
Car Broken after 3 months
Had the dacia 3 months , endless faults and attitude from service department of local dealership. Car has lost power on the motorway causing near crashes , centre unit crashes , pedal alighnment out , had rac out and it got recovered in to dealership awaiting outcome after consent back and forth between companies.
Dacia team
15/05/2025
Hi Sophie, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
05/12/2024
Hate this new model it has less leg room as car is different shape than last dacia , hate the sat nav as have to link it to phone unlike last dacia, overall wish we had never brought it as we were told it was same shape and nothing different on it !
04/12/2024
Fix my bloody media nav system, the digital radio only picks up 3 stations,. I have complained, but all they say is that they are waiting for Dacia with a fix for it. It is bloody ridiculous!!!!!!!!!!!
Dacia team
15/05/2025
Hi Gillian, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
17/06/2025
Could not fault the car as a car but there were many faults when receiving it new from the manufacturers and the dealer experience was less than acceptable.
Dacia team
19/06/2025
Hi Mark, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
23/04/2025
I only had my brand new dacia for just over 2 months before amber warning signs appeared flashing check fuel injection, check parking assist and check abs.
Dacia team
15/05/2025
Hi Christiana, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
30/04/2025
Months after purchase still no Owner Manual?
I have to find out how switches etc work, by trial and error.
Not a good method, not a safe one.
Dacia team
15/05/2025
Hi George, the user manual is on our website to download. If you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.
04/12/2024
Received Brand New Car with broken part and damaged interior in July still awaiting parts and repairs after constant chasingz
Dacia team
15/05/2025
Hi Jake, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
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Hi Karen, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.