Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

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4.5 / 5 Very good

769 reviews over the last 12 months

5 stars

67%

4 stars

19%

3 stars

6%

2 stars

2%

1 stars

3%

13/10/2025

A lot of car for the price

08/10/2025

Je to vybavene auto

28/10/2025

No disappointments.

17/10/2025

Very professional

05/10/2025

Everything really!

31/10/2025

This is the sixth Duster I have had - all but one have been from new. So when I purchased the latest I felt I that I would know what to expect. This has not been the case. The issues are as follows:

1. The driving seat is uncomfortable and it is very difficult to engage the seat belt (the stalk is too short).

2. The start button and hand brake button cannot be seen due to the instrumentation on the steering wheel furthermore the hand brake button seems to be on the wrong side. I have had the occasional difficulty applying this automatic hand brake.

3. Gear ratios are different to previous models - only on the motorway was I able to get into fifth and sixth gears. I seem to constantly be using third and fourth gears the consequence is that fuel consumption is never greater than 35m/g.

4. The engine seems noisy.

5. The over complicated electronics are not easy to use and are distracting to the point where they are more dangerous than if using a mobile phone. It does not seem possible to turn off some features. The most annoying is the lane control feature where you seem to fight the car with this being on.

6. The shorter rear windscreen does not allow good visibility.

7. With the thickness of the rear seat the room inside is less convenient.

8. The spare wheel-well is very useful but the cover over it is very flimsy – heavy shopping tools etc. cause it to bend and sag.

9. The roof rack is not as practical as I had imagined.

As you might imagine I have not found this latest Duster to give a pleasant hassle free driving experience and it looks as though this will be the last Duster I will be purchasing. In short I wish I had kept the earlier model I traded in.

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Dacia team

31/10/2025

Hi Robert, we appreciate your review and we’re sorry the Duster has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

30/10/2025

This is my second Duster, and 4th Dacia. This is the worst version by far. Driving position isn’t great, the switches seem very old fashioned. Whatever I ask the car to do, there is always a delay between using the control and it working. The constant green light is infuriating at night and so is the musical start up! Also the Lack of basic things needed for a family car, such as cup holders, the boot space is shorter then previous model as well.

The car frequently “gets confused” as the dealer said, and will cut out for no reason, it needs a lot of revs compared to other cars for it not to stall. I drive multiple cars, and even other family members won’t drive this car. This car is a lot thirstier on fuel compared to previous model. Such a shame as I have always enjoyed Dacia and found them great cars.

19/10/2025

The actual car is 5 star, the customer relations dealing with the car is poor. Having paid for the car in full and given the keys there was an issue with the paint work, the sales department left me hanging with a lot of leg work and pushing for repairs to be made, 7 weeks in total and not a single call from Renault/Dacia with regard the issue. Car bought at Lincoln showroom

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Dacia team

20/10/2025

Hi John, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK

23/10/2025

Dacia app showing order of our car is being prepared for delivery. We’ve had it 6 months why is the app not updated. Makes me think this is all marketing bull. Will not rate our car under these circumstances

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Dacia team

23/10/2025

Hi Jacqueline, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

07/10/2025

Sat Nav difficult to understand. Very poor economy even on long run. Keep having to adjust seat height by pumping it up at the side on every trip. Other glitches that are frustrating.

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Dacia team

10/10/2025

Hi Sarah, we appreciate your review and we’re sorry the Duster has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

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