Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.4 / 5 Good

551 reviews over the last 12 months

5 stars

61%

4 stars

23%

3 stars

7%

2 stars

3%

1 stars

3%

12/05/2026

lots of changes reqd, poor explanations of how to use all the "gismos, had to down load drivers hand book, 400 pages!! cannot see the wood for the trees!! I have all ways jacked up using axle jacks advised NOT to do this on this car --weekness on bottom Front suspension arms , now made out of steel instead of cast iron, hence will bend, I could go --waste of time!! am planning to get rid of the car, my car is only 3 months old, a duster automatis hybrid I cannot get rid ofit ASAP

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Dacia team

13/05/2026

Hi John, if you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.

28/04/2026

I was big advocate for Dacia especially considering I had bought 2 new previously but I've found this Duster feeling far too enclosed with limited visibility and far too chunky. I've had too many radio issues to mention and I have had to return the car to the dealership twice, It almost feels like I've bought a newish used car and is unpleasant.

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Dacia team

05/05/2026

Hi Carl, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

26/04/2026

Got a brand new car in January a dacia duster journey loved it ,but 12 times now it as lost power to the accelerator and the service department at ancaster dartford branch can't find fault so not very happy and can't claim for a new car without diagnosis of what's wrong somebody must know

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Dacia team

28/04/2026

Hi Paul, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

25/04/2026

Had electrical issues from day 1, after 5 weeks of issues had to take car back to the garage and never seen it since… that was 7 weeks ago with no return date… awful service and experience

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Dacia team

28/04/2026

Hi Gary, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

02/05/2026

Turn off all the annoying binging binging when trying to manoeuvre the car - the noise is incredibly distracting

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Dacia team

05/05/2026

Hi Rebecca, certain features can be deactivated. If you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.

07/05/2026

Multiple failure to start. Shocking customer service from the dealer

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Dacia team

08/05/2026

Hi Andrew, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

19/04/2026

I’ve found the car to be very spacious and comfortable to drive, especially on longer journeys. Around town, the automatic gearbox is excellent – smooth at low speeds and very well suited to traffic conditions.

The adaptive cruise control is a bit of a double-edged sword. In slow-moving traffic it works brilliantly, handling stopping and starting with ease. However, at higher speeds you need to pull out to overtake sooner than you might expect, otherwise the car slows down quite noticeably.

One concern is in heavy rain, where the adaptive cruise control can stop functioning properly or, worse, attempt an emergency stop. In these conditions, I would recommend switching to the speed limiter instead.

Gear changes can sometimes feel a bit clunky, with the engine revving quite high before shifting up. That said, this is less noticeable when using adaptive cruise control.

Fuel economy is currently averaging around 47.5 mpg. While that’s below the advertised 60 mpg, it does seem to be gradually improving after a few months of ownership.

At low speeds and on hill starts, the car feels very controlled and easy to manage, which inspires confidence.

Finally, the heated steering wheel – something I initially thought was a gimmick – has turned out to be one of my favourite features, especially on cold mornings.

31/03/2026

I previously owned an earlier model of this car, which I rated very highly, so I had high expectations for this newer version. While the exterior design is definitely an improvement and looks more modern, there are a few areas where it feels like a step backwards.

The sound quality is disappointing compared to my previous car, which had an excellent audio system. Visibility while driving also seems worse, making the overall driving experience less comfortable. The microphone seams to catch all noises except my voice. What’s more concerning is that my current car is only three months old, yet the interior noise level already feels higher than my previous one did after three years of use.

Overall, I still like the car, and if I didn’t have my previous experience to compare it with, I might rate it more generously. However, when upgrading to a newer model, you naturally expect improvements, not compromises!

13/04/2026

I’ve been using my Dacia since January 2026, and so far it has been a solid and enjoyable experience. The fuel economy has been impressive, especially for regular commuting, and the car consistently feels efficient without compromising performance. The comfortable seats make longer journeys much easier, and I appreciate the supportive design.

Phone connectivity has also been smooth — phone synchronization is quick and reliable, which makes hands‑free driving and navigation effortless. On the road, the car delivers a smooth ride with good handling and stability.

I’ve given it 4 stars for now, simply because I’m still in the early months of ownership. As I continue driving it through different conditions and over a longer period, I’ll update my rating based on long‑term performance.

31/03/2026

It is a wonderful car and a step up from the older model

However, as a Hybrid it would be nice to get more mileage out of the Battery

Handling is improved

Steering is better

Fuel consumption is better

Load space in the boot is not as good

The A pillar is thick and can cause visibility issues

There is wind noise from the mirrors at motorway speeds

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