Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

value for money this is our second one

Easy to drive good parking feature.

Gear box grinding when engaging 5th gear (only) Took the car into the garage on Monday 5 January who have assessed the situation and feel my vehicle requires a new gearbox, however, as of the time of writing they are still awaiting confirmation from your Tech team.

Brand new Dacia Duster that has broken down with the failure of the electric motor in the hybrid on its first major journey. Support from the dealer was non existent when we were stuck in temperatures of minus 10 on a mountain road in the French Alps.

Forward this to dealership, however got no response (22/01/2025)

Purchase of car and booking of service very satisfactory.

At time of service advised oil leak from engine detected. Advised I would have to bring car in Thursday 23/01/25 09:45. Called dealership on 14/01/25 to clarify how long car would be in garage and only at this point advised appt was 20/01/25 at 10:00? No email or text confirming change to appt.

Noticed oil leak on driveway, called dealership pm on 16/01/25 to request car be collected for forthcoming diagnostic. Advised no driver from dealership would be put at risk by driving car with oil leak from engine, which I find very concerning as my car is used as a family car (evident at time of service due to baby seats in situ). At no point was I advised of any risk in driving the car with an oil leak from when i drove away from the dealership up until when I was to bring the car in following week.

I was told it was my responsibility to contact the RAC to have my car brought in for the diagnostic. I was given time slots by the RAC for the collection of my car which elapsed at least 4/5 times due to non urgent nature which inconvenienced me as I had to stay at home to be available for the collection of the car. I was advised on 20/01/25 by dealership that car would have to remain at garage further due to the lack of sealer around rocker cover. I was advised that car would be repaired on 21/01/25 and only when I requested that my car be brought back to my home address was aware this was an option.

I have been very disappointed that due to buying a defective car from the dealership, I have incurred costs (removal of oil from driveway: petrol/Tyne tunnel fees). I have been inconvenienced by not having a car for 5 days through no fault my own. I was advised there may be a loan car available at time of service, although insurance would cost me £20:00 a day, again incurring cost to myself.

The above experience has left me feeling very let down and wary and has made me think twice about recommending Dacia. Furthermore, I now have concerns about any other issues with this car stemming from negligence by the manufacturer.

I’m completely blown away with my Dacia Duster Journey Hybrid, the more I use it the bigger the smile on my face, It’s been a constant revelation since I purchased it. The Duster is comfortable, roomy and just a pleasant atmosphere to be in, I don’t feel the need to rush along when driving on M or A roads. The standard list of features on my Dacia puts my Volkswagen Polo, which I purchased new and subsequently part exchanged for my Dacia Duster to shame. The interior of the Dacia is very ergonomic and well laid out, with all the controls easy to hand. The design of the Duster is spot on with the only downside I can only truly appreciate its looks and design when I’m parked up.

The Duster looks good from every angle, pictures don’t do it justice. My Duster is finished in metallic Grey which looks amazing. With every new car there are its quirks and glitches especially with Apple CarPlay but that doesn’t do a disservice to the Duster as the tech inside the car does update without the need to make a trip to the dealership. If there was anything on my wish list it would be for the Dacia Duster Journey Hybrid to be available with 4x4, if this does become reality then I would definitely want to exchange my Duster in for the 4x4 option. To sum up my opinion, the Dacia Duster is outstanding in every conceivable way, unpretentious, relaxing and very economical to drive at an affordable price.

Far too much distracting information much of which is either unnecessary ( you mean you wouldn't notice that the car was going up or down hill without a display on the dashboard?) or badly designed especially making adjustments to the heating and fan into tabs (instead of simple dials) which is dangerously difficult to do whilst driving. Very annoying that it seems to have a mind of its own and randomly reverts to its own choices on everything from 20mph speed limiting to choosing its own favorites on the radio.

Like the look of the vehicle and it is very economical to tax, insure and run.

Since I found a very competent,bright and empathetic salesperson (her name is Willow ) who explained about using the ECO option, the vehicle handles much better though I still find the gear changes and ratios not suited to my driving. This is particularly annoying as my only reservation when first approaching Dacia was that it was part of Renault and the only one of the many vehicles I have driven over nearly 60 years of driving that I really hated was a Renault as its gears changes were like stirring thick porridge and the ratios all wrong for me. Please note that I am NOT suggesting that there is anything wrong with the car, just it doesn't suit me which I would probably have noticed had I been given a test drive. I suppose being not only a woman but elderly that was too much to expect!

When I was on the hunt for a new car I wanted something that could comfortably handle my daily commute, i could join my friends for some off-road adventures in, and something that looked cool whilst doing it all. £30K was my budget.

I'll be honest I didn't initially look at Dusters as the body work and look of the vehicle prior to 2024 was... not to my taste.

But whilst doing my research I'd spotted that the new 2025 had a new look!

After watching some videos on YouTube of its capability off-road and taking one for a test drive... 4 months later I had my new pearl black Dacia Duster Extreme TCe 130 4x4!

I've had this car just over 2 months, so its early days but so far the fuel economy has been spot on for my commute and its put a couple of my mates pickup trucks to shame off-roading in Wales on some public by ways!

I've had multiple people tell me how cool it looks and they are always slightly shocked to learn its the new model of Duster. I think I might have made a few converts!

Big thanks to Adam Walker at Dacia Sutton Park Group Tamworth for not being pushy like other car dealerships I've encountered and understanding that I new what I wanted when I came in.

On the positive side the design is good, the driving position is comfortable and being a full hybrid is very economical.

I am happy with colour which is Cedar green, but the range of colours was limited and drab. This is the third Duster we have bought and have always gone for the orange colour.

There is a high levels of hard plastic used in the interior, which in itself is not a problem but there are a number of annoying rattles which our previous Dusters did not have and as yet have not been resolved by the retailer.

The lack of a handbook is a nuisance as having read and resolve issues via the iPad isn’t easy. There have been three glitches, one being the wing mirrors not closing, the second being the speed limiter coming on which was quite frightening while on a busy duel carriageway and the final one being all the cameras going off and the infotainment screen locking. This was resolved by my husband rebooting the system. While on the subject the sensor sounds while revering are too loud and difficult to reduce.

I am aware that this sounds all negative. It is a good car and excellent value for money, but the step up from the previous model has been testing.

Good car at a good price. Seems to be doing 60+ mpg (according to the dashboard display) on mostly local journeys. Love the saved 'personal safety settings' button. Gradually getting used to all the gizmos and driving a computer! However, I would say that the salesman at Dacia Portsmouth was excellent at explaining the system to me.

What would I change? 1. Very annoying that the manual is only available online. I REALLY would have liked a paper copy 2. Front fixed central storage box/arm rest is in the way. Keep knocking my arm on it and makes it tricky to connect seat belt. 3. Seatbelt shoulder anchor point is not adjustable - cuts across my neck (5'6" tall). 4. Although I have now got used to it, who came up with gear selector paddle - push forwards to go backwards and backwards to go forward! 5. The one audible alarm that I would like is to tell you that you have left your key in the car, when the engine is off and you close all the doors and walk away.