All reviews for Duster posted on E-Trusted
Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*
01/11/2025
Had our Duster for three months now it does everything we want it to do so very happy. Road sign recognition a bit hit and miss could end up with a speeding fine if I was to take notice of it. I also tow a trailer, eg. on an A road with no trailer = 60mph, with a trailer= 50mph the dashboard is telling me I can still do 60mph with the trailer plugged in. Make it easier to fit a space saver spare wheel and tyre in the boot floor out of sight where it belongs, expression model. Just a couple of things I noticed a few days after collecting our new Duster 1. Small dent in the o/s/f wing needs to be in the right to be able to see it. 2. Foam rubber n/s bonnet hinge completely out of place. 3. Dacia emblem on drivers seat wonky (down hill when you look through the windscreen from outside of the car). 4. The most worrying thing was the brake fluid reservoir, brake fluid leaking out around the lid because the lid was very loose.
20/06/2025
Very smooth and quiet in higher gears. Off road capabilities have been good so far (some challenging forest tracks). Wasn't very impressed with getting a 'road hero' space saver wheel- had expected a purpose built Dacia spare). Not so great in First and second gear and I'm struggling to make smooth gear changes between those gears. (would prefer more acceleration for moving out into flowing traffic from second gear.
The RHS position of the electronic parking brake is not intuitive- I would prefer it to be on the same side as the manual gear change so that it is a smoother 'one handed' operation. One month in and I have a very annoying 'rattle' somewhere in the front passenger area of the cockpit - one of the interior plastic panels?
Generally very happy with my new car - just a few minor points that prevents a 5 star review.
20/06/2025
I upgraded from a 2016 stepway to a hybrid duster beginning of this year. It was an incredible change. I love this car! The interior is a lovely soft denim, its got the protection and has proven its worth, spills don't get absorbed and stained. Food doesn't get stuck or stained either. The updated multimedia is spot on, connection never fails and is always responsive. I love the boot, it has a shelf on the bottom that can be removed to and extra depth to the capacity! Back seats fold down completely flat as well which is an improvement on previous models. Externally it is a beauty and always get compliments.
The one thing that could be done better is the wireless charging pad. Its not always quite as reactive and the phone can move on it. So it ends up draining the battery trying to connect and disconnect.
30/09/2025
Although the car is comfortable and powerful enough, with excellent fuel economy, there is definitely room for improvement. After fitting my own dashcam, I realised that, as it already has cameras on board, these could easily have been connected to a memory card to have an inbuilt dashcam. Also, as I don't want Lane Assistance, nor a Beep every time I exceed the speed limit by 1mph, I have turned them off on my personal settings, but I need to do this every time I start the car. Same with the Eco settings. I cannot understand why Dacia didn't set the Default to my Personal Settings 😒
I also found that the Auto Main Beam on the headlights can be annoying, and should have an easier override, but requires me to turn the auto lights off, rather than just manually dipping them.
27/07/2025
Very good size and looks but having now used the car for 3 months I find the car operational functions extremely difficult to navigate. The internal car condition control bar is far to small and very difficult to identify which switch to push to alter conditions. The instruction writing is very faint and difficult to read. I think it is dangerous because you have to take eyes off the road to read the correct button to push. I very often operate the Hazard warning lights without knowing. Needs revamping.
Far to much computerised information and screens to operate.Also any radio information on the screen is virtually impossible to read as it is very faint.
Sorry, but this is my personal observation.
The above is spoiling what otherwise is a good vehicle.
Graham Bird.
20/06/2025
This is my 5th Dacia and they get better every time I’ve got the 1.6 hybrid automatic the drive is brilliant the only thing I don’t like is the stop start it’s out off the way it’s something I’ve to look for every time I get in car
The second thing is the spares are not easily accessible and have to wait months for part you need even though the dealership the car is probably the second biggest thing you buy so you are still selling them and you know that when it comes to parts it’s very hard and its put customers of when choosing there next car
One thing that Dacia could improve on is were to get parts from in the uk apart from dealership there’s no we’re
20/10/2025
Good car but I have issues which can not be sorted. I have been trying since July (which was the month I bought the car ) I have been in contact with customer service a few times and keep getting asked for pictures and videos of the issues and wait 3 days for a reply after sending everything and met with same email. I have issues with multimedia the my Dacia app. Radio keeps losing signal. The unit in the roof with the SOS button was lose upon delivery and still not sorted. Also I was told that the car would be in ev mode 80% of the time but it's not. The car is very quick upto 40 miles per hour but no punch after that.
Dacia team
21/10/2025
21/06/2025
Obviously the price makes the car very attractive.
Build quality is good, spec is good and performance is very good. I haven't had any issues with the car at all. Everything works as it should.
If anything could be improved, it's perhaps the road noise at motorway speed, it's gets a bit loud at times especially on older road surfaces. I also find the all round cameras a bit of a gimmick, front and rear are fine, but I can't think of a time I would need the side cameras. That said, I really like my Duster and would not hesitate to buy another in the future, as long as they stay affordable.
21/05/2025
It was a big change for me, previously I had aVWGTi for 10 years. The DD is much bigger with more up to date technology on board. As such, it has taken several weeks to become familiar with, some things I’m still not sure of. It’s trial and error. It’s a lovely car, handles well and is exceptionally economical.
One problem I’ve had is the car will not start until I put key pad in cup holder. As such, the first time this happened, I couldn’t figure out what to do and had to call your dealer who explained what was required. It would be better if this was highlighted to new owners at the outset.
12/08/2025
I love the driving position, the looks, the colour, the interior..irs all great. I didn't like that i had to contact Dacia to get a print off of the owners handbook, I only use a phone so downloading all of that would not have been practical. I detest the DAB radio, it has no signal so much of the time. I don't like having to switch off lane assist every time. For what I hoped would be a nice basic car it's way too techy for me, I struggle with all of that side of it.
Do I love it? Yes. Do I love it more than I loved my Suzuki? I'm not sure on that one.
All in all though, I enjoy driving it.
* Since 1999, Trusted Shops has provided e-traders with a combination of a trustmark service and buyer protection. Trusted Shops is the link between a community of tens of millions of consumer members throughout Europe who are protected when buying from 25,000 e-traders certified by Trusted Shops. eTrusted is the feedback platform that complies with the GDPR enabling consumers to provide authentic assessments when they interact with a brand.
Hi David, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.