Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.5 / 5 Very good

776 reviews over the last 12 months

5 stars

67%

4 stars

18%

3 stars

6%

2 stars

2%

1 stars

3%

04/12/2024

Lively

20/06/2025

Price

21/06/2025

good

03/02/2025

.

25/06/2025

20/06/2025

As soon as I drove my brand new duster off the forecourt it had a rattle from the passenger side of the dashboard took it back the next day but and after 2 attempts to fix it on the third attempt it was discovered that it needs a completely new dashboard that was over a month ago and I am still without the vehicle as the dacia dealership are still waiting for a new dashboard to arrive I can't understand how this was not picked up at the factory when it was going through its quality checks at the factory this is the first and last time I will buy another dacia vehicle.

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Dacia team

01/07/2025

Hi Timothy, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

20/06/2025

Electronic hand brake stuck on and several warning on the dash. Absolutely no help from the dealer or Dacia. It happened on Tuesday 17th June and was told by the dealer the earliest it could be booked in to have it checked was the first of July 14 DAYS wait. I asked what would happen if broke down in traffic the answer given was to call the brake down service and they would tow it in to the dealers and it would sit and wait or it could be fitted in if they had a cancelled appointment. Not very good for a car just 2 months old.

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Dacia team

01/07/2025

Hi Michael, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

20/06/2025

It’s not performing as it should. My husband and I are somewhat disappointed with its performance on steep roads that we have to use living in a Valley.

We were assured by the sales team it would perform well and better than our trade in 3 year old Dacia Duster Prestige automatic, well up to now it has not performed better and we now try to avoid the steepest roads which has made our run out to regular spots now takes longer to reach.

The car is the Dacia Journey, 1.6 Automatic Hybrid.

20/05/2025

Having previously owned a 2019 model Dacia Duster . I expected an all round improvement in the interior trim in the all new 25 models. In my opinion the interior is much worse. The seating upholstery is nice but the rest is too plastic and marks easily, especially the interior door panels on exit and entry. The all around visibility is poor. Given the choice I much preferred the previous 2019 model than the all-new. Maybe it will grow on me🤔😕

05/12/2024

Front brake switch on at slow speeds, very uncomfortable driving experience. A lot of the electric controls, heating etc have long pauses between switching heat and speed position et cetera. Struggles to do stretches mpg.. Overall very disappointed in this car. I have had it looked at by the dealer, but they did not seem interested and fined me off with excuses. I have spoken to various people and they all suggest it could be The brake calipers.

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Dacia team

15/05/2025

Hi John, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

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