Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis
All reviews for Duster posted on E-Trusted
Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*
20/06/2025
DAB radio hasn’t worked since day one and fm is very poor garage I purchased car from has been a disgrace and Dacia themselves , how can a car be released with issues then over a year later still have them with still no update available ?
Dacia team
01/07/2025
20/06/2025
I am extremely disappointed with the vehicle. And even more do with Stoneacre in Blackburn. There are serious faults that have not been dealt with and no communication from them. I can go into a lot more detail if you wish.
Dacia team
01/07/2025
Hi Roger, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
21/03/2025
Waited over 60 days for a replacement windscreen to be sent from France.
Parking brake fails intermittently with error message 'Parking brake loose'. Will be brought to dealership soon.
Radio occasionally decides not to work.
Dacia team
15/05/2025
Hi Peter, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
22/06/2025
Infotainment system is not functioning.
The cameras don’t work.
I have to wait over a month to get it fixed despite it being a new car.
Very disappointed as my other Duster was a brilliant car.
30/09/2025
Returned my Duster in under two months. Incorrect spec on arrival, terrible quality control, damaged interior and rattly interior.
On the plus side the car looks great, fuel economy was decent.
Dacia team
07/10/2025
Hi Gary, we appreciate your review and we’re sorry the Duster has not met your expectations. Dacia UK.
20/09/2025
The car is 13 weeks old and has been back to the dealership twice due to it failing to start.
I have lost faith in the car and ever time I get in I fear it will not start
Dacia team
22/09/2025
Hi Paul, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
19/03/2025
Bought in December. I had it for 12 days prior to all sorts of major technical issues, including electric handbrake not releasing. I am still waiting on a replacement.
Dacia team
15/05/2025
Hi Michael, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
19/03/2025
Start supplying cars with full depth tyre tread and not tyres with only 5.5 mm tread depth. Launch new vehicles when production is correct and not when sales dictate
Dacia team
15/05/2025
Hi Paul, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
21/06/2025
Defective front brake at purchase
Lack of spare tyre causes cost, recovery and inconvenience (5) days to replace tyre.
Random wiper activation in hot weather.
20/06/2025
The vehicle itself seems very good. However, for a very long time, I can't even log into the My Dacia app and I can't link it to the vehicle.
Dacia team
01/07/2025
Hi Nicholas, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
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Hi Neil, we appreciate your review and we’re sorry the Duster has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.