Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.4 / 5 Good

724 reviews over the last 12 months

5 stars

64%

4 stars

21%

3 stars

7%

2 stars

3%

1 stars

3%

13/12/2025

Problem with exhaust system after 200 miles on the clock, still waiting for update regarding comparing with the exact model as mine. It’s now been 3 months and still waiting

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Dacia team

15/12/2025

Hi Dennis, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

20/09/2025

The car is 13 weeks old and has been back to the dealership twice due to it failing to start.

I have lost faith in the car and ever time I get in I fear it will not start

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Dacia team

22/09/2025

Hi Paul, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

21/06/2025

Defective front brake at purchase

Lack of spare tyre causes cost, recovery and inconvenience (5) days to replace tyre.

Random wiper activation in hot weather.

26/11/2025

2000 miles and a bolt holding the rear exhaust box sheared off - leaving us with an exhaust held in place with wire awaiting a part! Not a good start

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Dacia team

03/12/2025

Hi Elizabeth, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

20/06/2025

The vehicle itself seems very good. However, for a very long time, I can't even log into the My Dacia app and I can't link it to the vehicle.

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Dacia team

01/07/2025

Hi Nicholas, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

25/06/2025

My Dacia has a fault. Nobody at Dacia or the dealership seems in a hurry to diagnose it or provide me with alternative transport. Abysmal.

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Dacia team

01/07/2025

Hi James, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

20/06/2025

The car has only 300 miles on it I’ve only had it since 20th of may and it’s been in the garage two weeks up till now waiting for a part

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Dacia team

01/07/2025

Hi William, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

21/06/2025

Whent in because the reverse camera was not working they said it need a new radio on a brand new car still waiting

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Dacia team

01/07/2025

Hi Kevin, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

20/06/2025

Too much electronics. Rear seats should be fold flat which would make the vehicle much more useful.

20/06/2025

Broke down on Monday due to the alternator. No idea on when we will get it back.

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Dacia team

01/07/2025

Hi Danielle, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

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