All reviews for Duster posted on E-Trusted
Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*
07/10/2025
Sat Nav difficult to understand. Very poor economy even on long run. Keep having to adjust seat height by pumping it up at the side on every trip. Other glitches that are frustrating.
Dacia team
10/10/2025
20/09/2025
The car is 13 weeks old and has been back to the dealership twice due to it failing to start.
I have lost faith in the car and ever time I get in I fear it will not start
Dacia team
22/09/2025
Hi Paul, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
19/03/2025
Bought in December. I had it for 12 days prior to all sorts of major technical issues, including electric handbrake not releasing. I am still waiting on a replacement.
Dacia team
15/05/2025
Hi Michael, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
19/03/2025
Start supplying cars with full depth tyre tread and not tyres with only 5.5 mm tread depth. Launch new vehicles when production is correct and not when sales dictate
Dacia team
15/05/2025
Hi Paul, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
21/06/2025
Defective front brake at purchase
Lack of spare tyre causes cost, recovery and inconvenience (5) days to replace tyre.
Random wiper activation in hot weather.
20/06/2025
The vehicle itself seems very good. However, for a very long time, I can't even log into the My Dacia app and I can't link it to the vehicle.
Dacia team
01/07/2025
Hi Nicholas, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
25/06/2025
My Dacia has a fault. Nobody at Dacia or the dealership seems in a hurry to diagnose it or provide me with alternative transport. Abysmal.
Dacia team
01/07/2025
Hi James, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
20/06/2025
The car has only 300 miles on it I’ve only had it since 20th of may and it’s been in the garage two weeks up till now waiting for a part
Dacia team
01/07/2025
Hi William, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
21/06/2025
Whent in because the reverse camera was not working they said it need a new radio on a brand new car still waiting
Dacia team
01/07/2025
Hi Kevin, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
06/04/2025
Our brand new Dacia is awaiting parts that are not available and are unlikely to be available in the near future.
Dacia team
15/05/2025
Hi Lindsay, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
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Hi Sarah, we appreciate your review and we’re sorry the Duster has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.