Sandero customer reviews

Sandero seen through the eyes of those who drive it every day

all reviews for Sandero posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.1 / 5 Good

260 reviews over the last 12 months

5 stars

50%

4 stars

25%

3 stars

12%

2 stars

5%

1 stars

5%

13/07/2026

Great service and lovely car to drive.

13/07/2026

Computer screen is prone to crashing.

17/07/2026

Does everything you need from a car

02/07/2026

Listen to the customer

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Our reply

09/07/2026

Hi Stephen, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

05/07/2026

Reasonably priced.

15/07/2026

Value for money

16/07/2026

Very h

09/07/2026

I have to carry a backup sat-nav because the built in sat-nav, which I use a lot, sometimes takes a *very* long time (over an hour on one occasion) to accept a new destination.

The radio has never worked properly, usually requiring a system reset to turn it on. I have been promised a replacement, but it took weeks for the part to be available, then weeks before it could be fitted.

I believe that all sorts of individual driver set-up can be done, but no proper manual is supplied. The car also gives weird messages while driving - "Vigililance monit. to check" is the most frequent, but a reminder to stop for a break after only a few minutes driving is also a bit puzzling.

Despite quite a bit of effort I still haven't been able to link the My Dacia app to the car. Perhaps the dealer will help when the car is in to have the radio replaced.

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Our reply

10/07/2026

Hi Jeff, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

21/07/2026

Car had faults from the start and still has them. Beenin the service dept, nobody looked at it. Made many phone calls and emails. Nobody will help. Disgrace.

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Our reply

21/07/2026

Hi David, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

30/06/2026

Remove stop start, drive assist etc these are dangerous.

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Our reply

02/07/2026

Hi George, the Sandero complies with all safety regulations. If you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.

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