Sandero customer reviews

Sandero seen through the eyes of those who drive it every day

all reviews for Sandero posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.1 / 5 Good

309 reviews over the last 12 months

5 stars

52%

4 stars

25%

3 stars

11%

2 stars

4%

1 stars

5%

29/07/2026

Too be honest I don’t like much on this one, my previous Sandaro was much better, it had auto handbrake, no keys , heated seat and better controls, this one is very basic, the paint work is very poor , it scratches easily, it has a better sat nav , that’s about all, it drives very well as did my last two, this is my third, I don’t think I will buy another, well not this model.

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Our reply

31/07/2026

Hi Mary, thank you for your review. We appreciate your feedback and have noted your comments. We do always recommend a test drive prior to purchase so that you can see and understand the features and check that they are suitable to your needs. Dacia UK.

10/08/2026

I love the car shape , style and size and that it has power whilst only being a 1000c. Engine , hate all the “safety” features , can’t stand the bleeping find it very distracting when driving, have set promatorys to own personal settings to turn some of the noise off , hate that every time the system updates it switches all the music off very annoying

05/08/2026

No nonsense straight forward no bells and whistles. I got what i asked for and i am happy so far with it. Maybe Slightly tinted windows as the sun is getting unrelented every year could improve comfort otherwise great. I don't do a lot of motoring but it is an excellent run around. Suits me.

26/07/2026

I love our Dacia Sandero stepway extreme I drove from Scotland to England 2 days after getting it, it drove really nice and very smooth. Love the rear camera never had one before, I’m glad I made the purchase and love the turbo for a small engine it has a lot of power.

31/07/2026

Customer Services were supportive and seemed to actually care when I had an issue with my new Sandero Stepway Extreme 2026. Responded within an acceptable timeframe to both phone calls & emails monitoring my interaction with the dealer to resolve the issue.

02/08/2026

The media nav is very good however an update foe it as the radio sometimes goes off and I have to restart the nav & even after switching off the vigilance monitor remains on.

The engine seems louder than it should and there is vibration when idling

06/08/2026

My wife loves this car its great for town trips easy parking good on fuel and very comfortable to drive, a bit noisy as maybe because the exhaust is just under the passenger front door, but aside from that she’s very happy with the new sandero.

08/08/2026

Had ongoing problem since I bought it with multimedia system. This is a car wide issue and where promised a patch by end of July to sort it. Now 8th August and I've heard nothing.

If not sorted soon will be looking for compensation

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Our reply

10/08/2026

Hi Simon, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

31/07/2026

The sales team that processed my new car were great. The car itself is superb. This is my first Dacia and I’m very impressed with the quality of the car. I cannot fault any part of the buying process and delivery of my car.

09/08/2026

Love the Dacia sandero stepway this is my 3rd new Dacia.

This one has some teething troubles nothing major but not as good build quality as the others.

No customer loyalty Dacia don't seen to acknowledge there customers

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