Sandero customer reviews

Great car

Decent lively engine, very comfortable ride. However.....after less than 3000 miles I had a flat tyre. Took the car back to Stacey's, where I bought it, and was told the name of a tyre fitting company that they recommended. Off I went and had a new tyre fitted. One day later, tyre pressure warning light back on. Back to Stacey's. They checked the tyre pressures and reset the computer. 2 or 3 days later, warning light back on. Back to Stacey's.We'll try and get another tyre of the same make as the original, we'll be in touch. I heard nothing. Back to Stacey's. The after sales manager said from his office that they could not source the correct tyre. He did not bother leaving his seat to see me and explain what could be done, I did not see him, just heard his voice. Advised by the counter staff to return to the tyre fitters and have another tyre fitted, the same make as the replacement. As I write, the warning light is back on. If you think I have the slightest intention of purchasing another Dacia in the future, or recommending the car to anyone else, I suggest you think again. I am driving around with a warning light on and nobody can be bothered to do anything about it.

The amount of warnings that come up on dashboard will cause an accident. Just got into car and it says take a break. Focus on driving ect. Have had trouble with car not going forward while on a hill. And reversing too. Even with handbrake on. And finding bite. Keeps rolling forward or backwards when facing g up or down a hill. Gone into garage after waiting three months. Had car only since may. They couldn't find any fault. I had someone else try to reverse my car for me but they couldn't either, they had to move their car so I could move around it. Happened three times now. I have been driving for over 30 years and have had numerous cars. This has never happened. Not happy

The car was sold to me faulty. Rattling noise, stitching error on front passenger seat plus an issue with the infotainment software.

The rattle turned out to be a missing clip for the tyre pressure sensor wire, could have been missing from the start or could have fallen off. Came to light when the dashboard lit up like a Christmas tree and had to call the RAC out when I'd had the car less than a month. Took a further 2 months to sort it out and the communication with the dealership has been appalling.

Infotainment software updated yesterday so the jury is still out on whether that has worked or not.

This is my 4th dacia and probably my last . The previous cars have been great . So from the start on purchasing the car the window trim was loose and hanging off . The drivers side window stopped working. Next the air vent stopped working or was not working from the start . The car has spent nearly 7 weeks at the dealership ( less time on my drive .

I will never buy another Dacia

The reasons I have given my Dacia Sandero Stepway Extreme 2026 model only three stars are as follows:-

I updated from the previous model of the same car because it was soon to be wanting a test but found the later model was not a patch on the old one, in fact I think it was a step down.

The 'Here We Go' navigation system as fitted to the car that I have is not fit for purpose compared to the system in the previous model, in my opinion.

The female voice, which cannot be changed on my system is not clear, made worse with road noise at motorway speeds and in traffic. The display is positively anemic, grey on light blue, it does not stand out and I find the junction display confusing, fact I found the whole system so bad I installed Waz on my phone. Imputing a destination is not easy and there is no way input coordinates which I find the easiest.

The speed limit sign reader does not work effectively in that it will not read signs that are partially obscured or faded and it will read signs for side roads at junctions and beep all the time because you are on the main road and travelling at a different speed, that's if it decides to work at all, mine takes every other day off, (The camera is clean), because I have Waz I tried to turn it off but can't find a way.

The engine has more poke than the old one, just, but seems to be short of low range torque and will stall easily pulling away at junctions. The door mirrors I find seem smaller and the boot lid does not always shut fully unless slammed and it does not warn you until you set off and have to find somewhere to pull-in to slam it shut.

We regularly do a 220 mile trip to see our daughters and find we get back ache in this car and never did in the other but have not found why, the seats are different but feel reasonably comfortable.

The one good thing I have found, though, is the electronic hand brake is improved, the previous car would roll back when hill starting, I've not had that at all with this one, in fact I find it really good.

When talking to the salesman about my problems with the car I could tell he thought I was making a fuss over nothing but a couple of weeks later he phoned to tell me that others had had problems and Dacia were working on a fix but I've heard nothing since so perhaps that'll come in the next model in a couple of years.

To summarize, this one may not make one year, There are some very good Chinese cars coming on the market.

The things I like about the car stretch into the hundreds which include some very clever and unique features. Overall I rate the car very highly. There are always some unavoidable usually personal niggles though: the A posts are very thick which restrict visibility when pulling out of junctions, not being able to add a spare wheel to the order, the driver vigilance system being fooled if I wear sunglasses and going off constantly and the touch screen onboard management system isn’t the best ( the radio didn’t work properly for the first two months and I still don’t know if the car has a built in sat nav because I just end up in a tech doom loop every time I go into it) Minor niggles to me, maybe not to others.

I have recently bought a Stepway Essential. This is the "Basic" model and even this now has reverse warning, road speed limit indication, a useful reminder , lane wandering warning, which you can over ride, I was driving down a quite empty country lane weaving to avoid pot holes and got a dash message " Focus on your driving" !. In 6th gear on a motorway journey I get over 50 miles to the gallon. For the " Basic " model I think is extremely good value. The only minor thing is the gear change is a bit "notchy", could be a bit smoother and to have a couple of other paint colours to choose. So very pleased with new Stepway.

This is the 6th or 7th Dacia Sandero that I have had and apart from one, which spent more time in the distributer's garage for repairs than at my property, I have been satisfied. I would though like to make some comments/ suggestions. I feel that Dacia has moved away from the original idea to have a basic affordable car. It is now quite expensive and has far too many unnecessary gadgets but not improved some important ones. eg the seatbelts can not be adjusted for smaller people, the radio was faulty, (perhaps now sorted with the upgrade?), poorer quality seat covering.