Customer reviews for Dacia DusterDacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

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4.4 / 5 Good

729 reviews over the last 12 months

5 stars

65%

4 stars

20%

3 stars

7%

2 stars

3%

1 stars

3%

21/06/2025

Nothing

20/06/2025

Love it

23/06/2025

Great

20/06/2025

Price

21/06/2025

good

25/06/2025

31/10/2025

This is the sixth Duster I have had - all but one have been from new. So when I purchased the latest I felt I that I would know what to expect. This has not been the case. The issues are as follows:

1. The driving seat is uncomfortable and it is very difficult to engage the seat belt (the stalk is too short).

2. The start button and hand brake button cannot be seen due to the instrumentation on the steering wheel furthermore the hand brake button seems to be on the wrong side. I have had the occasional difficulty applying this automatic hand brake.

3. Gear ratios are different to previous models - only on the motorway was I able to get into fifth and sixth gears. I seem to constantly be using third and fourth gears the consequence is that fuel consumption is never greater than 35m/g.

4. The engine seems noisy.

5. The over complicated electronics are not easy to use and are distracting to the point where they are more dangerous than if using a mobile phone. It does not seem possible to turn off some features. The most annoying is the lane control feature where you seem to fight the car with this being on.

6. The shorter rear windscreen does not allow good visibility.

7. With the thickness of the rear seat the room inside is less convenient.

8. The spare wheel-well is very useful but the cover over it is very flimsy – heavy shopping tools etc. cause it to bend and sag.

9. The roof rack is not as practical as I had imagined.

As you might imagine I have not found this latest Duster to give a pleasant hassle free driving experience and it looks as though this will be the last Duster I will be purchasing. In short I wish I had kept the earlier model I traded in.

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Dacia team

31/10/2025

Hi Robert, we appreciate your review and we’re sorry the Duster has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

30/10/2025

This is my second Duster, and 4th Dacia. This is the worst version by far. Driving position isn’t great, the switches seem very old fashioned. Whatever I ask the car to do, there is always a delay between using the control and it working. The constant green light is infuriating at night and so is the musical start up! Also the Lack of basic things needed for a family car, such as cup holders, the boot space is shorter then previous model as well.

The car frequently “gets confused” as the dealer said, and will cut out for no reason, it needs a lot of revs compared to other cars for it not to stall. I drive multiple cars, and even other family members won’t drive this car. This car is a lot thirstier on fuel compared to previous model. Such a shame as I have always enjoyed Dacia and found them great cars.

20/06/2025

As soon as I drove my brand new duster off the forecourt it had a rattle from the passenger side of the dashboard took it back the next day but and after 2 attempts to fix it on the third attempt it was discovered that it needs a completely new dashboard that was over a month ago and I am still without the vehicle as the dacia dealership are still waiting for a new dashboard to arrive I can't understand how this was not picked up at the factory when it was going through its quality checks at the factory this is the first and last time I will buy another dacia vehicle.

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Dacia team

01/07/2025

Hi Timothy, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

20/06/2025

Electronic hand brake stuck on and several warning on the dash. Absolutely no help from the dealer or Dacia. It happened on Tuesday 17th June and was told by the dealer the earliest it could be booked in to have it checked was the first of July 14 DAYS wait. I asked what would happen if broke down in traffic the answer given was to call the brake down service and they would tow it in to the dealers and it would sit and wait or it could be fitted in if they had a cancelled appointment. Not very good for a car just 2 months old.

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Dacia team

01/07/2025

Hi Michael, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

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