All reviews for Duster posted on E-Trusted
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30/10/2025
This is my second Duster, and 4th Dacia. This is the worst version by far. Driving position isn’t great, the switches seem very old fashioned. Whatever I ask the car to do, there is always a delay between using the control and it working. The constant green light is infuriating at night and so is the musical start up! Also the Lack of basic things needed for a family car, such as cup holders, the boot space is shorter then previous model as well.
The car frequently “gets confused” as the dealer said, and will cut out for no reason, it needs a lot of revs compared to other cars for it not to stall. I drive multiple cars, and even other family members won’t drive this car. This car is a lot thirstier on fuel compared to previous model. Such a shame as I have always enjoyed Dacia and found them great cars.
20/06/2025
As soon as I drove my brand new duster off the forecourt it had a rattle from the passenger side of the dashboard took it back the next day but and after 2 attempts to fix it on the third attempt it was discovered that it needs a completely new dashboard that was over a month ago and I am still without the vehicle as the dacia dealership are still waiting for a new dashboard to arrive I can't understand how this was not picked up at the factory when it was going through its quality checks at the factory this is the first and last time I will buy another dacia vehicle.
Dacia team
01/07/2025
20/06/2025
Electronic hand brake stuck on and several warning on the dash. Absolutely no help from the dealer or Dacia. It happened on Tuesday 17th June and was told by the dealer the earliest it could be booked in to have it checked was the first of July 14 DAYS wait. I asked what would happen if broke down in traffic the answer given was to call the brake down service and they would tow it in to the dealers and it would sit and wait or it could be fitted in if they had a cancelled appointment. Not very good for a car just 2 months old.
Dacia team
01/07/2025
Hi Michael, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
29/07/2025
Has many faults which so far have not been rectified by dealer.Info screen is blank most of time so heating ,air conditioning fan speed etc cannot be controlled.Reversing camera and rear parking sensors don't work.Physical controls for radio do not work but can't use radio as informed screen is blank most of time as already mentioned.Speed limit sensor inoperable.Tyre pressure warning light is on but cannot be reset as must be done on screen which doesn't work!!!!!!Had three Dacias before this one which will probably be my last
Dacia team
31/07/2025
Hi David, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
20/06/2025
It’s not performing as it should. My husband and I are somewhat disappointed with its performance on steep roads that we have to use living in a Valley.
We were assured by the sales team it would perform well and better than our trade in 3 year old Dacia Duster Prestige automatic, well up to now it has not performed better and we now try to avoid the steepest roads which has made our run out to regular spots now takes longer to reach.
The car is the Dacia Journey, 1.6 Automatic Hybrid.
20/05/2025
Having previously owned a 2019 model Dacia Duster . I expected an all round improvement in the interior trim in the all new 25 models. In my opinion the interior is much worse. The seating upholstery is nice but the rest is too plastic and marks easily, especially the interior door panels on exit and entry. The all around visibility is poor. Given the choice I much preferred the previous 2019 model than the all-new. Maybe it will grow on me🤔😕
20/06/2025
I'd only had the car for around 6 weeks when I noticed the fault and I told you and the dealership I wasn't happy with the car. It got to the point where my car spent more time sitting on the forecourt of the dealership than it did on my drive.
Can you improve things I certainly hope so.
Unfortunately you can't in my case, I've lost faith in Dacia and certainly wouldn't buy or recommend you to my family and friends.
Dacia team
01/07/2025
Hi Stephen, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
19/10/2025
The actual car is 5 star, the customer relations dealing with the car is poor. Having paid for the car in full and given the keys there was an issue with the paint work, the sales department left me hanging with a lot of leg work and pushing for repairs to be made, 7 weeks in total and not a single call from Renault/Dacia with regard the issue. Car bought at Lincoln showroom
Dacia team
20/10/2025
Hi John, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK
30/06/2025
Asked for a manual as there are lots of buttons etc and very hard to learn what they all do without instructions. I have been waiting months for this promised manual but still no sign of it. No communication from Holdens in Norwich to tell me what the delay is. Completely fed up and beginning to wish I hadn’t chosen a Dacia.
Dacia team
01/07/2025
Hi Kevin, the user manual is on our website to download. If you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.
09/06/2025
needs a software update as nothing working on the touchscreen and garage couldn't do it because they hadn't got the correct hardware to connect to vehicle. I am driving round with no heating/cooling, no sensors, cameras or speed recognition. Doesn't connect to My phone so no hands free
Very disappointed
Dacia team
10/06/2025
Hi Julie, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK
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Hi Timothy, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.