All reviews for Duster posted on E-Trusted
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20/06/2025
Price
21/06/2025
good
03/02/2025
.
25/06/2025
20/06/2025
As soon as I drove my brand new duster off the forecourt it had a rattle from the passenger side of the dashboard took it back the next day but and after 2 attempts to fix it on the third attempt it was discovered that it needs a completely new dashboard that was over a month ago and I am still without the vehicle as the dacia dealership are still waiting for a new dashboard to arrive I can't understand how this was not picked up at the factory when it was going through its quality checks at the factory this is the first and last time I will buy another dacia vehicle.
Dacia team
01/07/2025
20/06/2025
Electronic hand brake stuck on and several warning on the dash. Absolutely no help from the dealer or Dacia. It happened on Tuesday 17th June and was told by the dealer the earliest it could be booked in to have it checked was the first of July 14 DAYS wait. I asked what would happen if broke down in traffic the answer given was to call the brake down service and they would tow it in to the dealers and it would sit and wait or it could be fitted in if they had a cancelled appointment. Not very good for a car just 2 months old.
Dacia team
01/07/2025
Hi Michael, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
29/07/2025
Has many faults which so far have not been rectified by dealer.Info screen is blank most of time so heating ,air conditioning fan speed etc cannot be controlled.Reversing camera and rear parking sensors don't work.Physical controls for radio do not work but can't use radio as informed screen is blank most of time as already mentioned.Speed limit sensor inoperable.Tyre pressure warning light is on but cannot be reset as must be done on screen which doesn't work!!!!!!Had three Dacias before this one which will probably be my last
Dacia team
31/07/2025
Hi David, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
20/06/2025
It’s not performing as it should. My husband and I are somewhat disappointed with its performance on steep roads that we have to use living in a Valley.
We were assured by the sales team it would perform well and better than our trade in 3 year old Dacia Duster Prestige automatic, well up to now it has not performed better and we now try to avoid the steepest roads which has made our run out to regular spots now takes longer to reach.
The car is the Dacia Journey, 1.6 Automatic Hybrid.
20/05/2025
Having previously owned a 2019 model Dacia Duster . I expected an all round improvement in the interior trim in the all new 25 models. In my opinion the interior is much worse. The seating upholstery is nice but the rest is too plastic and marks easily, especially the interior door panels on exit and entry. The all around visibility is poor. Given the choice I much preferred the previous 2019 model than the all-new. Maybe it will grow on me🤔😕
20/06/2025
I'd only had the car for around 6 weeks when I noticed the fault and I told you and the dealership I wasn't happy with the car. It got to the point where my car spent more time sitting on the forecourt of the dealership than it did on my drive.
Can you improve things I certainly hope so.
Unfortunately you can't in my case, I've lost faith in Dacia and certainly wouldn't buy or recommend you to my family and friends.
Dacia team
01/07/2025
Hi Stephen, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
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Hi Timothy, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.