Sandero customer reviews Sandero seen through the eyes of those who drive it every day

All reviews for Sandero posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.2 / 5 Good

244 reviews over the last 12 months

5 stars

54%

4 stars

23%

3 stars

13%

2 stars

4%

1 stars

4%

20/05/2026

Radio does not work

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Our reply

22/05/2026

Hi Eanid, thanks for your review and sorry to hear this. Please contact your Dacia dealer so that they can investigate this for you. Thanks. Dacia UK.

20/05/2026

Great service

24/05/2026

Media screen

21/05/2026

great value

08/06/2026

Since picking up the vehicle we have had to return to the dealership once and have spoken to Dacia UK, the vehicle most of the time doesn’t know where it is or when it does, bleeps at you because it thinks your speeding but actually it’s reading a speed limit two roads over, applies driver assist at will regardless of obstacles in the road, gives you speed limits that don’t exist in the UK!! Tells you that you need a break after leaving the house two minutes before! As with the keep control command, and all with out a handbook for a step way, but email from DACIA telling me to look at the instructions for the Spring, think this will be the last which is disappointing as this is our fourth.

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Our reply

09/06/2026

Hi Samantha, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

05/06/2026

Picked up our brand new car in March not long after the windows starting going down on there own, then couldn’t actually get in the car not long after and then it wouldn’t start! Garage where we got it from didn’t really offer any aftercare or assistance we then had to wait 11 days to get booked in with main dealer, all the while not being able to use the car with fear of it not starting or not being able to get in it, from the 11th may until the 2nd of June without a car, contacted the main dealer Dacia and they didn’t offer much assistance other than book it in which we had obviously already done.

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Our reply

09/06/2026

Hi David, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

25/05/2026

ADDRESS PROBLEMS / ISSUES / CONCERNS WITH DACIA CARS - IN PARTICULAR BRAND NEW CARS - AS SOON AS POSSIBLE. I BELIEVE ANY AUTO ISSUES SHOULD BE ADDRESSED BY THE RELEVANT DEALERSHIP WITHIN DAYS, NOT WEEKS !!! FOR EXAMPLE, MY BRAND NEW CAR (ONLY 2 WEEKS OLD) , HAD AN ISSUE WITH THE MULTIMEDIA DASHBOARD UNIT, AND I WAS ASKED TO WAIT JUST OVER 6 WEEKS FOR THE DEALERSHIP TO HAVE A LOOK AT IT. THIS, IN MY MIND WAS TOTALLY UNACCEPTABLE.

I DREAD TO THINK WHAT MAY HAVE HAPPENED IF THE ISSUE RAISED HAD BEEN A MECHANICAL ONE !!?????

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Our reply

27/05/2026

Hi Stan, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

01/06/2026

Car is good but the multi media is awful no reliable radio how can a brand new car in 2026 not have a car radio that works properly. Scheduled to have gone for upgrade this morning but that has been postponed until later in the month, all I want is a car with everything working as it should is that to much to ask.

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Our reply

02/06/2026

Hi Joseph, we appreciate your review and we’re sorry the Sandero has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

12/05/2026

Not happy about having to call out RAC and being told that the battery was dud and having to be replaced. This I find very unsatisfactory on a car which is only four months old. When I contacted dealer to inform them of the problem was told I would get a call back, this was over a week ago and still no contact.

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Our reply

13/05/2026

Hi Christopher, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

26/05/2026

The radio keeps going off

The sensors go off for no reason

Wish we had kept our Duster

We have a sandero in Spain the basic one ; it seems far Superior to this

Have had dacia now since 2007 very disappointed

reported to dacia Aberdeen but no reply not interested now they have their commission

No

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Our reply

27/05/2026

Hi Sue, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

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