Sandero customer reviews

All good

All good

GREAT

Sandero Stepway is awful. The seats are uncomfortable. The boot is small. The radio does not always work and I have to press reset to get it to work again. The lights cannot be turned on manually. The air from the heaters is not warm. There is a box next to the drivers seat which is supposed to be an arm rest which just gets in the way of driving so I have to keep the lid open in order to drive without knocking my elbow. It is smaller than the previous stepway. All round it is a terrible car. Do not buy one.

Was missold car. Car not suitable for disabled person like myself who suffers from Electro Hyper Sensitivity.

Positives

On the whole it is running well. It has more pep, more space, is larger and generally more comfortable than the Suzuki Celerio I traded in.

Linked phone via Bluetooth OK, although couldn't understand why I couldn't link to Android Auto. Eventually discovered that my phone being a budget model only works using a data cable for this (not wirelessly). Can now use Android Auto and access sat-nav. The advantage to using a cable is that my phone charges at the same time.

I really like the reversing camera.

Concerns

Sometimes the infotainment system sound output fails to start along with the car (no radio sound, no sounds from the reversing sensors, etc...) The only way I can get it to operate correctly is to reboot the system by holding down the power button for five seconds, then waiting for a minute or so while the infotainment system restarts. There seems to be a problem with the app(s) controlling the sound output not awakening from sleep mode correctly.

Traffic Sign Recognition generally works OK (although not 100% accurate).

Centre Arm Rest impedes access to, and effective operation, of the handbrake lever. It wasn't a problem on the car I test drove, as it had an electronic handbrake. Had I realised how awkward and uncomfortable the handbrake access, I would have reconsidered the version of car chosen. Dacia really should reconsider whether it is safe or ergonomically appropriate to have an arm rest that projects over the handbrake lever by 7.5 cm (3 inches). Have removed armrest for safety reasons described!

A small rubber component randomly appeared in the passenger footwell. It appears to be a grommet for a 2.5cm square hole. I'm still trying to work out where it came from. The part number is: 7 (followed by Renault symbol then) 8200 538 078.

My passenger is complaining about the bar operating the front seat slide release blocking access to putting items under the seat.

I picked up my brand new Dacia Sandero Expression from Pentagon Motor Group in Lincoln on 12th May. I noticed after a week there was some paint chipping on the bottom of the front valance, it looked as though it had been damaged in transit and badly touched in. The main dealer rectified it with a smart repair, so all good. I then discovered that the rear side door was out of alignment at the bottom by the rear wheel arch, so back to the main dealer with it. In trying to rectify this, they have misaligned the striker plate and also fiddled with the front door, which is now well out of alignment at the bottom by the front wing. The front wing is also slightly out of alignment. As the main dealer does not have its own body shop, it has to go out to a local one. I took the car to the body shop to be assessed, and they have sent an estimate to the main dealer. I have had contact with the main dealer on numerous occasions, and also with Dacia, and to date I am still awaiting clearance for the car to go into the body shop for rectification. Bear in mind this is a brand new car, and the 4th Sandero I have owned. I have had to do all the legwork with this problem, and have had to keep chasing both the main dealer and Dacia for this warranty repair. It is utterly unacceptable.

It was a surprise when i purchased my new 2026 sandero journey manual petrol white modek..I had only seen a computer version and a 2023 sandero essential.

I have had it 3 months months and i love it every time i drive it. I did have a problem with the milti media audio system it glitches.But 9/10 times it works ok.i thought having a bigger car would be harder to handle.But i find it a very safe car to drive.i love the computer it keeps me right.i can even find out how i driven that journey.

Theres nothing at the moment you could have done better.

I love my Dacia, it is easy to drive and economical on fuel. It is a cheerful car! I do love the dashboard, and driving cameras. I also like how I can get a rating after driving! I also like the automatic wipers, lights and the heated seats too.

I do find the eye level camera disconcerting sometimes and have had displays telling me to take a break after driving for only a short distance. I'm not very technologically adept and I do have difficulties with pairing my phone, the radio and GPS

Bought this as we had 2 previous Dacias and found them excellent. We opted for the Essential as we thought it would be the simplest vehicle but found that there are more options so found it tricky to get used to them. We ordered (and paid for) a handbook as there was little info in the one provided.

We find the radio to be quite complicated, especially when trying to find favourite channels to save.

The main features which are great are the speed control and the air-conditioning.