Sandero customer reviews

Sandero seen through the eyes of those who drive it every day

all reviews for Sandero posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.1 / 5 Good

260 reviews over the last 12 months

5 stars

50%

4 stars

25%

3 stars

12%

2 stars

5%

1 stars

5%

06/06/2026

Practical cars . Good value for money

26/06/2026

I like every aspect of the car

06/06/2026

Very pleased with my new car

18/06/2026

Good to drive.

25/06/2026

Perfect.

22/06/2026

.

16/06/2026

I have had the car 3 months and it’s been in and out of the garage for a problem with the audio system. And the still can’t sort the problem out. I’m getting to the stage that I wish I never bought the car? Every time time I take it in they say they have a fix for it. But when it comes back it’s exactly the same as before it went in. Also they say they will call back with updates etc. but never do. Also you can’t get hold of anyone when you call up ! I’ve been cut off on a few occasions also it’s so frustrating. The after sales care is terrible. I bought another Dacia two years ago from another garage and they were brilliant if you had a problem it was sorted out quickly and professionally.

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Our reply

18/06/2026

Hi Alan, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

08/06/2026

Since picking up the vehicle we have had to return to the dealership once and have spoken to Dacia UK, the vehicle most of the time doesn’t know where it is or when it does, bleeps at you because it thinks your speeding but actually it’s reading a speed limit two roads over, applies driver assist at will regardless of obstacles in the road, gives you speed limits that don’t exist in the UK!! Tells you that you need a break after leaving the house two minutes before! As with the keep control command, and all with out a handbook for a step way, but email from DACIA telling me to look at the instructions for the Spring, think this will be the last which is disappointing as this is our fourth.

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Our reply

09/06/2026

Hi Samantha, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

05/06/2026

Picked up our brand new car in March not long after the windows starting going down on there own, then couldn’t actually get in the car not long after and then it wouldn’t start! Garage where we got it from didn’t really offer any aftercare or assistance we then had to wait 11 days to get booked in with main dealer, all the while not being able to use the car with fear of it not starting or not being able to get in it, from the 11th may until the 2nd of June without a car, contacted the main dealer Dacia and they didn’t offer much assistance other than book it in which we had obviously already done.

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Our reply

09/06/2026

Hi David, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

25/06/2026

I`ve had 3 Sanderos in the last 8 years. This one is TOTAL RUBBISH. The new 6th gear sends a vibration through the whole car which makes for a VERY unpleasant driving experience. After a long motorway drive the resonance hurts your eardrums. The garage says there is nothing wrong with car. I beg to differ, if this car was a dog, (which it is) I wouldn`t hesitate to get it shot to put it out of its` misery (and mine).

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Our reply

25/06/2026

Hi Paul, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

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