Sandero customer reviews

Stop selling cars with known faults in them. My car was riddled with faults day 1 radio worked sometimes, road speed monitor worked sometimes, it's been in garage to sort it out for 2 days , a front camera was replaced, and bugs removed from system, that lasted 5 mins from leaving garage, it's now going back to dacia with 3 other cars bought in the same week .

Car is good but the multi media is awful no reliable radio how can a brand new car in 2026 not have a car radio that works properly. Scheduled to have gone for upgrade this morning but that has been postponed until later in the month, all I want is a car with everything working as it should is that to much to ask.

Part exchange my car, only found out , they have not paid off the finance on my old car, I am still paying the installments, tried contacting SMC Aldershot, to find out why, they had not paid off the finance,no help at all.

Took ownership of the vehicle March 2026 and so far (18th June) it has been back to the dealership 3 times with radio not working and dashboard display issues. Shame, as this is my 5th Stepway.

The Radio does not work and nobody seems to know how to fix it despite it being taken back 4 times and having software downloaded. This is still on going.

Too many driver aid messages appearing on screen. Find it very distracting. Can impact on drivers concentration.

issues with car paint but dealership resolved the issue

I previously ordered a Stepway in 2022 but either due to a mistake by the dealer or Dacia, after waiting four months, a new Sandero was delivered. As I didn't want to wait another four months I accepted the Sandero. I now have what I originally ordered i.e a Stepway. This is my fifth Dacia and is undoubtably the best. I originally bought my first Dacia, which was a Stepway, around twelve years ago and although I was happy with that car, this new Stepway is a vast improvement.

This new model is a vast improvement on the old Stepway being more stylish, better performing with a greatly improved interior with all the accessories like satnav, speed limiter, reversing camera, heated seats and improved upholstery. I was happy with the old model and accepted the rather basic interior and exterior because of the low price. The new model in the Extreme format has addressed all the failings of the previous one but obviously at a considerably higher price. I still feel it is good value for money. I gave this car five stars because I finally have the car I wanted which is even better than I expected. I have one minor complaint which I am learning to live with. The seat belt is very difficult to engage on this Stepway Extreme model as the female socket is hidden under the central armrest/glovebox. I would like to know if this problem has been addressed and if there is an available modification.

I have also owned two Dacia Dusters, the Mk1 and Mk2. Likewise the improvement over the two models was dramatic. When I purchased my current Stepway there was a new Duster in the showroom which is absolutely beautiful but I couldn't afford it and at my age 80 the Stepway is easier to park, insure and is ideal for my requirements. The New Duster was in Cedar Green and I satisfied myself buying my new Stepway in this beautiful colour. This is another improvement in the Dacia range i.e a better colour choice.

Car meets expectations except for a few points....

1) Electric handbrake cannot be put on and released very quickly like the old manual handbrake. There are times, like junctions or steep inclines when you need to do this very quickly. No longer possible. Control is taken away from driver!!

2) Overspeed alert goes off even if doing just 1 mph over speed limit. I would like an option to alert when doing over 10% over speed limit instead.

3) Not enough storage in front area. I had to buy additional storage to mount in un-utilised areas.

4) Built in phone holder does not fit larger phones and phones with robust cases. Either this should be designed so that it does fit all OR is customisable at car purchase OR is removable by at car purchase.

The radio needs resetting nearly every day, as it says it playing, but it isn't.

On the dashboard, where the speed limit of the current road is displayed, sometimes is greyed out and an exclamation mark next to it. No idea why.

The nearside rear wheel arch lining has been fitted incorrectly, and is virtually touching the inside of the tyre.

The boot lid has not been fitted properly, so there is a gap between the nearside light cluster and the boot lid, but rubs on the offside rear light cluster.

Who thought it was a good idea to partially obscure the manual handbrake with a pointless armrest?