Sandero customer reviews Sandero seen through the eyes of those who drive it every day

All reviews for Sandero posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.3 / 5 Good

181 reviews over the last 12 months

5 stars

61%

4 stars

20%

3 stars

11%

2 stars

1%

1 stars

4%

20/06/2025

👍

05/05/2025

Been driving for over 50 years, and this is by far the worst car I've ever had. The so called safety features are so dangerous that I have a letter lodged with my solicitor in the event of my having an accident. Coupled with very vague steering, means I've had no enjoyment whatsoever driving the car. It's been in and out of the garage several times, and each time returned to me with the message that everything is fine. Eventually one of the technicians showed me how to switch off the safety features, but has to be done every time on start up. No service manual, badly fitting panels, absolutely minimum of paint, tech that doesn't work - the list is endless!

1 star was generous - really need negative stars. Do not buy!!

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Our reply

15/05/2025

Hi Douglas, we really appreciate your review and we’re sorry the Sandero has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

20/06/2025

You don’t feel secure in the car when driving on a motorway ,

no grip and the car feels like it would tip over in strong winds ..

this is a concern especially when you’re at the correct speed limits,

and you feel very vulnerable in your own vehicle ..

The key card has a lot of issues,

not starting the car , even when put in the position near the seat area..

battery running out a few months into purchasing the car .

Just not a car I will be buying again once my agreement is finished ..

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Our reply

01/07/2025

Hi Catherine, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

29/06/2025

New car. 2 weeks later front camera stopped working. After being treated as if I was stupid Parks said it needed calibrated. Took it in to be told that the camera was broken. Appointment to fix it a couple of weeks later. The part hadn’t arrived, I took time off work and no one thought to phone me.

Have chased this up but part not available anywhere in uk!

I bought the car, brand new 27th March and Iam still waiting!

Not happy 😩😡

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Our reply

01/07/2025

Hi Karen, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

02/10/2025

Sat nav has gone. The fact you have to turn off speed warning and lane warning every single time you start the car is crazy. Should be able to turn it off for good.

Digital radio fails constantly which never happened in the old model. Paying a lot more for a car of poorer quality.

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Our reply

07/10/2025

Hi Robert, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

13/12/2025

Bought brand new September 2025, diagnosed with airbag controller issue 2 weeks later, still waiting for a spare part - the car is off the road while we wait.

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Our reply

15/12/2025

Hi Lynda, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

17/06/2025

Could not fault the car as a car but there were many faults when receiving it new from the manufacturers and the dealer experience was less than acceptable.

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Our reply

19/06/2025

Hi Mark, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

23/04/2025

I only had my brand new dacia for just over 2 months before amber warning signs appeared flashing check fuel injection, check parking assist and check abs.

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Our reply

15/05/2025

Hi Christiana, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

30/04/2025

Months after purchase still no Owner Manual?

I have to find out how switches etc work, by trial and error.

Not a good method, not a safe one.

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Our reply

15/05/2025

Hi George, the user manual is on our website to download. If you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.

20/06/2025

Alternator bust within 10 months. We returned the car via Motorbility scheme!

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