Sandero customer reviews

Sandero seen through the eyes of those who drive it every day

all reviews for Sandero posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.1 / 5 Good

260 reviews over the last 12 months

5 stars

50%

4 stars

25%

3 stars

12%

2 stars

5%

1 stars

5%

23/05/2026

My radio on media nav keeps stopping working.othewise car is really good.am just thinking when is radio going off.have had car now for 92 days radio only worked for 20 days.so as i say hopefully will stay on now.when goes off go to dealer then they book it it in for 2weeks later.by which time is back on.one time screenwent totally blank.it needs looking at when not working not 2l weeks later.one girl even stated but the car is driveable when i s

Aid about the 19000 we paid for it.like i say always at back of my mind that it will go off.

R

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Our reply

27/05/2026

Hi Brian, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

04/05/2026

1st Stepway, 9 and a 1/2 years and 110K miles, only issue, new front disks at 75K. This gave me the confidence to buy another, MY26 and to push the boat out to Extreme Spec. New model a far superior car in all respects (Quicker, Smoother, Six Speed and more economical 47 to 54mpg. Problems, it has no bonnet rams and the Infotainment screen is a bit glitchy. My wife's Mild Hybrid Duster is in another league but I still prefer my MY26 Stepway great little allrounder.

05/05/2026

Sandero Stepway is good value for money. Apart from intermittent wifi reception which means that roadsigns and speed limits are not always available we are happy. Our local dealer,Vertu need a months or so notice to look at the wifi issue, and furthermore say they may charge us if the system is functioning when they have the car. This seems a bit tough and we shall just put up with the defect rather risk losing £140

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Our reply

06/05/2026

Hi Janet, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

04/05/2026

The radio is great when you can get it on the Bluetooth streaming is inconsistent, also why the loud music when you open the door and get in. Apart from that it’s a superb car and a great drive 🚗👍

22/05/2026

I like my car.Good drive.Too many buzzers going off!Would like less control,less buzzers.Also Manual is insufficiant-manual was good with my 2021 Duster.

30/05/2026

It's. Quiet the seats are very comfortable which is good for me (medical condition) very good on petrol good leg room in front passenger side

05/05/2026

Great vehicle, the clipping of the front safety belts are abit difficult and the centre armrest has to be lifted to connect the belt easily???.

01/05/2026

The car works very well. There is a speed monitor if you want to use it. It would be good to have an operations manual rather than the App.

04/05/2026

Still excellent value, and the new model seems to have a little more boot space. But the electronic driver aids are a total pain.

09/05/2026

I like all round vision and spaciousness and easy to drive..Nothing really to make it better.Its all there for my convenience

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