Customer reviews for Dacia Duster

Dacia Duster according to those who use it on a daily basis

All reviews for Duster posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.4 / 5 Good

539 reviews over the last 12 months

5 stars

61%

4 stars

25%

3 stars

7%

2 stars

3%

1 stars

2%

22/06/2026

Very good car

13/06/2026

lovley sevice

09/06/2026

Great drive.

07/06/2026

design

14/06/2026

My car arrived and within weeks there was an issue with a leak. Anytime the back windscreen wash was pressed the full compartment of windscreen wash would leak out including into my car

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Dacia team

15/06/2026

Hi Samantha, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

08/06/2026

Poor steering is the main problem; it's like driving a Bus. The cat waddles along feel un-real. Lots of sway in the steering wheel. They have ruined a great car. I will get rid asap.

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Dacia team

09/06/2026

Hi Edward, thank you for your review and we’re sorry to hear of your concerns. Should you need further support, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

30/06/2026

We picked up brand new car it was filthy not been cleaned and had to do ourselfs because it was 530 at night no opoligies or given next day clean

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Dacia team

02/07/2026

Hi Gail, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

07/06/2026

Underpowered, full of difficult technology (media scree etc) which detracts from driving experience. Previous models infintely better value.

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Dacia team

09/06/2026

Hi Derek, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.

06/06/2026

Duster 4x4 Extreme. Owned for 4 months, spring/summer. Upgrade from old Duster 4x4, used in commuting plus rural, mild off road work and some motorways. Can carry 5 adults plus kit. Comfortable, decent air conditioning, good sized boot.

On road, an enjoyable drive, lovely gear box.

Off road - drives up and down a quarry regularly, has done a muddy farm field in locking diff on standard Mud&Snow tyres with no hassle (and in front of farmers. Phew!)

Short overhangs (please Dacia keep it that way!😁) Nice design features - many controls are intuitive. Has a spare wheel plus cubby holes for odds and sods like tow rope, buggies, tyre inflator, etc. 12 volt power socket in boot. Roof rails turn into roof bars (tool in glove box.)

Auto lighting feature seems to work well as does Android Auto and parking cameras. "Here" mapping ok but use Google maps for urgent jobs.

Quibbles - can't seem to get text messages read easily by car, unlike my old Panda Cross - useful when called to work via text. Still getting used to electronic parking brake as I'm a Luddite. Petrol doesn't last as long as diesel and needs more gear changes😥 (but can go through clean air zones😀)

Needed to add under engine armour as optional extra but not expensive at all.

Dash cams as extra but have proved their worth (see below.)

Dacia Accident Assist worked very well when car got shunted. Very polite and efficient staff and system.

In short, needed a good sized, capable 4x4 but not paid enough to buy a Grenadier. Dacia seem the only company to make such a car so get brand loyalty from me. Dacia Duster Extreme is meeting that need very well at a price that didn't break the bank. Self confessed Luddite so some quibbles with technology but that's a very minor issue and very happy.

22/12/2025

Far too much distracting information much of which is either unnecessary ( you mean you wouldn't notice that the car was going up or down hill without a display on the dashboard?) or badly designed especially making adjustments to the heating and fan into tabs (instead of simple dials) which is dangerously difficult to do whilst driving. Very annoying that it seems to have a mind of its own and randomly reverts to its own choices on everything from 20mph speed limiting to choosing its own favorites on the radio.

Like the look of the vehicle and it is very economical to tax, insure and run.

Since I found a very competent,bright and empathetic salesperson (her name is Willow ) who explained about using the ECO option, the vehicle handles much better though I still find the gear changes and ratios not suited to my driving. This is particularly annoying as my only reservation when first approaching Dacia was that it was part of Renault and the only one of the many vehicles I have driven over nearly 60 years of driving that I really hated was a Renault as its gears changes were like stirring thick porridge and the ratios all wrong for me. Please note that I am NOT suggesting that there is anything wrong with the car, just it doesn't suit me which I would probably have noticed had I been given a test drive. I suppose being not only a woman but elderly that was too much to expect!

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