all reviews for Sandero posted on E-Trusted
Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*
23/05/2026
My radio on media nav keeps stopping working.othewise car is really good.am just thinking when is radio going off.have had car now for 92 days radio only worked for 20 days.so as i say hopefully will stay on now.when goes off go to dealer then they book it it in for 2weeks later.by which time is back on.one time screenwent totally blank.it needs looking at when not working not 2l weeks later.one girl even stated but the car is driveable when i s
Aid about the 19000 we paid for it.like i say always at back of my mind that it will go off.
R
Our reply
27/05/2026
26/02/2026
I first bought a Sandero in 2016 and when the time came to replace it my main criteria was "why wouldn't I buy another one?" I looked at the competition and concluded there was no reason. I have not been disappointed - after 2000 miles the car has proved perfectly suitable for my needs, economical and the presence of a spare wheel in the boot gives me reassurance that I stand a good chance of getting home under my own steam if a puncture is experienced. Not many cars give you that option these days.
01/03/2026
This is our 4th Sandero, they are good reliable cars and excellent value for money..
This new one however, came with a manufacturing fault. The front wheel tracking was not set properly and the car was pulling to the right.
I was impressed that Dacia UK took a keen interest in this, and their Executive Agent Kay continued to stay in touch, both with me to provide reassurance, and the car dealership to chase up a warranty repair. The car is working fine now and we're very happy with it.
04/06/2026
It is a very nice car but not as nice as the 2022 car I had before. More noise, the infotainment system is a bit glitchy and needs resetting every day or so. Engine power up so a bit more peppy but shorter gear ratio's make it a bit restrictive when commuting. I set my personal assistance and it resets ever time I turn the engine off - please update it to stay on Personal settings. Overall it is great but as I said, my old 2022 Stepway was nicer to drive. Just a little bit.
04/05/2026
1st Stepway, 9 and a 1/2 years and 110K miles, only issue, new front disks at 75K. This gave me the confidence to buy another, MY26 and to push the boat out to Extreme Spec. New model a far superior car in all respects (Quicker, Smoother, Six Speed and more economical 47 to 54mpg. Problems, it has no bonnet rams and the Infotainment screen is a bit glitchy. My wife's Mild Hybrid Duster is in another league but I still prefer my MY26 Stepway great little allrounder.
08/06/2026
The car is well engineered and fulfils my ‘on the road’ expectations. I think the ‘eco’ option works well. Loses one star in my rating as the multimedia system keeps losing the radio setting on start-up, so reboot is required most days. Suspect it needs a software update but cannot find a way of doing this myself. The ‘losing attention’ notification is too sensitive but not sure how to switch it off. A couple of other minor niggles on the ‘apps’.
27/04/2026
The vehicle certainly represents good value overall, however the radio on mine is very temperamental, as there's often no audio when starting the engine, which can only be cured by "rebooting" it using the power button & it also suffers from frequent signal "drop-outs" on DAB/FM channels.
In addition, changing gears is not as smooth as some other manufacturers' products, the Dacia's being what I'd describe as rather "notchy".
04/06/2026
My Sandero Stepway is nice and smart looking as well as being very economical. I like the modular roof bars that can be easily turned to make a roof rack. I really appreciate the keyless entry especially when it’s dark. I’m sure that I’ll aLeo enjoy the heated front seats during the colder months. The only negative for me, is the minimal sound- proofing, making it somewhat noisy to drive when the road surface isn’t pristine.
23/04/2026
We've found the Sandero to be just right for us. Our latest purchase was missing two things. The first was the 6th gear, we got so used to it and it was great for the economy. Still good now but not as good. The second is the internet connection. Previously, this connected without having to have a cable - now it is a requirement, but the socket you have to use is at the top of the dash, where you can't rest your phone.
05/05/2026
Sandero Stepway is good value for money. Apart from intermittent wifi reception which means that roadsigns and speed limits are not always available we are happy. Our local dealer,Vertu need a months or so notice to look at the wifi issue, and furthermore say they may charge us if the system is functioning when they have the car. This seems a bit tough and we shall just put up with the defect rather risk losing £140
Our reply
06/05/2026
Hi Janet, we’d like to investigate this so if you could kindly call our Customer Services team on 0344 335 1111, our team will help. Thanks. Dacia UK.
* Since 1999, Trusted Shops has provided e-traders with a combination of a trustmark service and buyer protection. Trusted Shops is the link between a community of tens of millions of consumer members throughout Europe who are protected when buying from 25,000 e-traders certified by Trusted Shops. eTrusted is the feedback platform that complies with GDPR allowing consumers to provide authentic assessments when they interact with a brand.
Hi Brian, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.