All reviews for Sandero posted on E-Trusted
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29/06/2025
New car. 2 weeks later front camera stopped working. After being treated as if I was stupid Parks said it needed calibrated. Took it in to be told that the camera was broken. Appointment to fix it a couple of weeks later. The part hadn’t arrived, I took time off work and no one thought to phone me.
Have chased this up but part not available anywhere in uk!
I bought the car, brand new 27th March and Iam still waiting!
Not happy 😩😡
Our reply
01/07/2025
17/04/2025
Car Broken after 3 months
Had the dacia 3 months , endless faults and attitude from service department of local dealership. Car has lost power on the motorway causing near crashes , centre unit crashes , pedal alighnment out , had rac out and it got recovered in to dealership awaiting outcome after consent back and forth between companies.
Our reply
15/05/2025
Hi Sophie, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
02/10/2025
Sat nav has gone. The fact you have to turn off speed warning and lane warning every single time you start the car is crazy. Should be able to turn it off for good.
Digital radio fails constantly which never happened in the old model. Paying a lot more for a car of poorer quality.
Our reply
07/10/2025
Hi Robert, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
17/06/2025
Could not fault the car as a car but there were many faults when receiving it new from the manufacturers and the dealer experience was less than acceptable.
Our reply
19/06/2025
Hi Mark, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
23/04/2025
I only had my brand new dacia for just over 2 months before amber warning signs appeared flashing check fuel injection, check parking assist and check abs.
Our reply
15/05/2025
Hi Christiana, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
30/04/2025
Months after purchase still no Owner Manual?
I have to find out how switches etc work, by trial and error.
Not a good method, not a safe one.
Our reply
15/05/2025
Hi George, the user manual is on our website to download. If you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.
20/06/2025
Alternator bust within 10 months. We returned the car via Motorbility scheme!
20/06/2025
Poor quality paintwork.
Customer service uninterested.
09/03/2025
It is a horrible car, that chokes itself and stutters.
Our reply
15/05/2025
Hi Julie, we appreciate your review and we’re sorry the Sandero has not met your expectations. Thanks. Dacia UK.
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Hi Karen, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.