Sandero customer reviews

Sandero seen through the eyes of those who drive it every day

all reviews for Sandero posted on E-Trusted

Explore the feedback from our customers, verified and certified by the independent platform Trusted Shops, Europe’s no. 1 e-commerce trustmark*

4.1 / 5 Good

309 reviews over the last 12 months

5 stars

52%

4 stars

25%

3 stars

11%

2 stars

4%

1 stars

5%

29/04/2026

Sat Nav and Music system does not work as described. Needs to be re-booted whenever the car has been switched off to play radio. Jack plug/mini USB type C near sat nav will not play music direct from USB stick as described. Electric mirrors do not fold in when parked. Push button hand brake has remained on - causing stalling.

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Our reply

05/05/2026

Hi Antony, if you require any further support, please contact the Multimedia Team on 0344 335 1111. Thanks. Dacia UK.

09/06/2026

It pulls away really well and good use of petrol. I’m still getting used to the automatic brake so not thrilled about it and I prefer locking by hand with wing mirrors coming in so you know it’s locked but again, getting used to it. It’s a lovely little car, zippy, pretty and above all it’s reliable. Love it.

03/06/2026

Car is brilliant in design and mechanical engineering. 1 downside is the infotainment system is not the best or most reliable. The layout/homescreen design is awful & it does not hold or play radio channels & the connection with apple carplay / android auto is intermittent & unreliable

14/11/2025

The sandero expression is not as good as the sandero comfort that it has replaced and was supposed to be the same. It only has 5 gears. There's no Sat Nav included. The doors need firmer closing rather than clicking back into place when pushed. Overall Im quite disappointed with it

18/11/2025

Revert to fitting a proper cable handbrake and bring out a conversion kit to retrofit a proper cable handbrake to existing Sanderos. Electric handbrakes are either off or on making them dangerous, especially on hill starts, when you need to ease the handbrake off or on.

08/06/2026

This is my second Stepway. My first was fantastic, but this one has proved frustrating due to the buggy MediaNav. Sometimes I get sound, sometimes I only get sound from Android Auto, sometimes I get no sound at all, sometimes I lose sound mid journey. All very buggy.

31/05/2026

Sort out the soft were with the radio's that when you switch it on sound plays and haven't got to reset it all the time when you leave the car off and go to stat it and didn't play music 🎵 not very good for a new car been in two that's why I put 3 star ⭐⭐⭐

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Our reply

02/06/2026

Hi David, thanks for your review. If you are still having issues with your vehicle, we’d recommend contacting the service department at your Dacia dealer and they’d be more than happy to look into this for you. Thanks. Dacia UK.

08/04/2026

I ejoy the overall concept of the car, it's size works well for me and the drive is better than my previous Dacia.

I love the roof rails that turn to make roof bars , a brilliantly thought out idea.

A good value for money, smart looking, practical car.

10/04/2026

My rear offside fog light was not fitted correctly

My rear offside wheel arch casing was not secured

There is an intermittent ‘loose / crunching’ sound from the rear when driving over uneven surfaces (lowered kerbs / speed bumps)

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Our reply

13/04/2026

Hi Paul, thank you for your review and we’re sorry to hear this. If the issue is unresolved, please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

02/03/2026

The car has been excellent apart from the tyre sensors which are too sensitive. I have had to recheck the tyres on numerous occasions and reset the computer to extinguish the warning light when the pressures have been accurate.

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