Sandero customer reviews Sandero seen through the eyes of those who drive it every day

All reviews for Sandero posted on E-Trusted

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4.3 / 5 Good

202 reviews over the last 12 months

5 stars

59%

4 stars

20%

3 stars

11%

2 stars

1%

1 stars

5%

10/03/2025

Very poorly finished vehicle. Feels cheap around the edges. After several months of use it's clear Dacia cut corners with build from misaligned panels to nosey wheel arches. Hard and high suspension makes for uncomfortable drive on British roads. Nearly breaks my back going over potholes.

Fuel economy not the greatest. Trim inside badly thought out. No in built sat nav despite the fancy touch screen. System does not support my iPod (bluetooth and usb). USB port high up in dash. Not in the normal place and only one of them. Oddly two 12v points which could have been USB and USB-C ports.

Default safety settings really distracting to the point of dangerous. Have to switch then off at the start of every journey. No option to be always off and the options to set the personal safety settings are tricky to use and I am tech savvy.

Handbrake already heavily stretched. Had a few wheel roles at a stop as not catching unless firmly applied. I'm strong so god knows how a weaker person would apply the handbrake firmly enough.

Gearbox not that smooth. Quite clunky. Sometimes tricky to feel 1st from 3rd (for example) so can be in wrong gear for pulling away.

I'm tallish 6"2 and can only just get enough leg room for driving. Driving position too low ironically. This is because to get the seat back enough you need to pump in down which also moves it a bit further back. Had no issues in my old Kia Rio. Had room to spare and a better driving height.

The painted trim in the boot gets scratched easily. Would be better with carpet trim on this. Will be having to buy a cover for this.

Car mat if drivers side already wearing badly. Only driven 2k in the car.

Wheel caps stick out from tyre rim so easily gets damaged as a result. Already damaged and not hit the curb once.

Screen wash tank cap in a bizarre place just under windscreen. Very awkward to fill. Screen wash also takes ages to defrost, over 20 minutes in most instances of driving in sub zero conditions. Tank clearly not as close to engine as other vehicles.

This is the mid range model and I'd expect all of the above to be rectified and the price greatly reduced whatever the model of Sandero. Way overpriced for low calibre of vehicle. My old Kia Rio performed better after 11 years than this does from new. Only replaced as that car needed more work done on the underside than it was worth.

Feels like Dacia Sanderos are 15-20 years behind the competition.

The only plus is the engine drives well but probably because it's new and has a turbo.

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Our reply

15/05/2025

Hi James, we appreciate your review and we’re sorry the Sandero has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

05/05/2025

Been driving for over 50 years, and this is by far the worst car I've ever had. The so called safety features are so dangerous that I have a letter lodged with my solicitor in the event of my having an accident. Coupled with very vague steering, means I've had no enjoyment whatsoever driving the car. It's been in and out of the garage several times, and each time returned to me with the message that everything is fine. Eventually one of the technicians showed me how to switch off the safety features, but has to be done every time on start up. No service manual, badly fitting panels, absolutely minimum of paint, tech that doesn't work - the list is endless!

1 star was generous - really need negative stars. Do not buy!!

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Our reply

15/05/2025

Hi Douglas, we really appreciate your review and we’re sorry the Sandero has not met your expectations. Please get in touch with us 0344 335 1111 if you require any assistance. Thanks. Dacia UK.

20/06/2025

You don’t feel secure in the car when driving on a motorway ,

no grip and the car feels like it would tip over in strong winds ..

this is a concern especially when you’re at the correct speed limits,

and you feel very vulnerable in your own vehicle ..

The key card has a lot of issues,

not starting the car , even when put in the position near the seat area..

battery running out a few months into purchasing the car .

Just not a car I will be buying again once my agreement is finished ..

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Our reply

01/07/2025

Hi Catherine, thanks for your review. So that we can understand your concerns better, please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

29/06/2025

New car. 2 weeks later front camera stopped working. After being treated as if I was stupid Parks said it needed calibrated. Took it in to be told that the camera was broken. Appointment to fix it a couple of weeks later. The part hadn’t arrived, I took time off work and no one thought to phone me.

Have chased this up but part not available anywhere in uk!

I bought the car, brand new 27th March and Iam still waiting!

Not happy 😩😡

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Our reply

01/07/2025

Hi Karen, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

17/04/2025

Car Broken after 3 months

Had the dacia 3 months , endless faults and attitude from service department of local dealership. Car has lost power on the motorway causing near crashes , centre unit crashes , pedal alighnment out , had rac out and it got recovered in to dealership awaiting outcome after consent back and forth between companies.

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Our reply

15/05/2025

Hi Sophie, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.

17/06/2025

Could not fault the car as a car but there were many faults when receiving it new from the manufacturers and the dealer experience was less than acceptable.

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Our reply

19/06/2025

Hi Mark, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

23/04/2025

I only had my brand new dacia for just over 2 months before amber warning signs appeared flashing check fuel injection, check parking assist and check abs.

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Our reply

15/05/2025

Hi Christiana, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.

30/04/2025

Months after purchase still no Owner Manual?

I have to find out how switches etc work, by trial and error.

Not a good method, not a safe one.

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Our reply

15/05/2025

Hi George, the user manual is on our website to download. If you need any guidance or have any specific queries regarding your vehicle, our Customer Services team would be happy to assist you on 0344 335 1111. Thanks. Dacia UK.

20/06/2025

Alternator bust within 10 months. We returned the car via Motorbility scheme!

04/02/2025

Think something wrong with handling . Think it might be tracking problem

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