Dacia FAQs

You can check your manufacturer Warranty start and end dates on the My Renault App, simply download the My Renault App from the App store or Google Play.

You'll need your VIN and then select 'My Contracts' tab to see all Warranty dates.

You can get spare parts/accessories for your Dacia at our Dacia Shop here. You can also contact your dealer. 

Read our Dacia Warranty Terms and Conditions to find out more

Yes we have cars on the Motability Scheme. Please see Dacia motability to find out more about Dacia and the Motability Scheme. 

Not a the moment. We hand-picked our five UK models after looking carefully at the British market and don't think any other models are suitable right now. 

Yes - Our All-New Sandero and All-New Sandero Stepway have an Automatic version to choose from.

Easy! Either download online or pop into your local dealership where you can also have a good chat with one of our dealers

You can call us on 0344 335 1111

We are open: Monday-Friday 8am-6pm

We are not open weekends or Bank Holidays - sorry.

Find your nearest dealer using our dealer locator

When we allocate a vehicle to be built we do this on a first-come-first-served basis. The only exception to this is for different specifications of a vehicle. Different specifications of a vehicle may have different assembly lines with different timelines and capacity. So your friend either ordered their Sandero before you or they have ordered a different specification which is being built on an assembly line that has a better lead time. Rest assured, we continue to do our utmost to ensure you get your vehicle as quickly as possible.

You may wish to read some recent press articles on this subject which detail the reasons for the global shortage, link below. - A quick internet search on “computer chip shortage” will give you lots of information.

Since computer chips are a common component in most cars’ electrical systems, several automotive manufacturers are likely to be impacted by this global shortage.

Yes, all vehicles which are planned to be built in our factories in the coming months ahead are impacted in some way. Impacts vary depending on the specification of each vehicle.

Please contact your local Dacia Retailer. They will be able to work with you and RCI to temporarily extend your existing finance agreement until your new car is delivered.

We recommend that you contact your finance provider and explain the situation to them. They will then explain your options. In most cases, they should be able to temporarily extend your finance contract. Your Dacia Retailer is also available to advise you on your options.

The price of your car will remain the same as at the point you placed your customer order.

Your Dacia retailer will work with you to ensure any impacts of part exchange values are minimised. However, in cases where mileage is significantly higher or the condition of the vehicle deteriorates significantly since it was appraised, then a reappraisal may be necessary.

We are sorry, but we do not have a fleet of vehicles in the UK available for loan. We advise making arrangements to continue to drive your current vehicle (if you have one) until your new one arrives.

Unfortunately, at present, we do not know exactly how long the delay will be since the computer chip shortage is constantly evolving. We understand this is very frustrating for you and as soon as we have visibility on your vehicle’s build date in the coming weeks, we or your chosen dealer will contact you to update you.

At one of our dealerships - we always have display and test drive models.  Just find your nearest dealership and book an appointment to suit you.

Yes - All the models we offer have an LPG version to choose from.

Easy! Either order online or pop into your local dealership where you can also have a good chat with one of our dealers

Our Duster page has the details you need. You can even build your perfect Duster with our configurator. Or for the full lowdown, order a brochure.

Not at the moment. We hand-picked our UK models after looking carefully at the British market and don't think any other models are suitable right now. 

Yes - Our All-New Sandero and All-New Sandero Stepway have an Automatic version to choose from.

You sure can. Our 4x4 versions are made for it, with their three mode 4-wheel-drive system, wide clearance angles and short first gear ratio to aid traction on loose surfaces.

Top Gear took it off-roading in Peru and said: "We subjected this simple, brilliant little car to punishment beyond anything that even Britain's most abused Defender has endured, and it has passed with flying colours."

Yes we have cars on the Motability Scheme. Please see Dacia motability to find out more about Dacia and the Motability Scheme. 

Yes, see our Dacia Approved Used Cars to find out more.     

3 years (or 60,000 miles if you reach that first). Brand new Dacia vehicles also come with a 6-year anti-corrosion Warranty and a 2-year paint Warranty.

Want to extend the standard manufacturer’s Warranty?  You can extended your Warranty until your Dacia's been registered for one year. Buy now via the Dacia Shop.

*From first date of registration. Warranty expires on the first of the two limits reached.

Read our Dacia Warranty terms and conditions to find out more

We say either every year or 12,000 miles (if you reach that first).

Yes. We don't expect it to happen. But we'll ensure help is on hand if it does.

All new Dacia vehicles come with 3 years’ Roadside Assistance as standard. We offer speedy assistance in the UK and Northern Ireland, 24 hours a day / 365 days a year.

Absolutely.

Both the standard manufacturer’s warranty and extended warranties remain with the vehicle and expire on the first of the two stated limits reached.

It is indeed, so long as it's driven and remains registered in the following European countries:

UNITED KINGDOM - ANDORRA - AUSTRIA - BELGIUM - BOSNIA HERZEGOVINA - BULGARIA - CROATIA - CYPRUS - CZECH REPUBLIC -DENMARK - ESTONIA - FINLAND - FRANCE - GERMANY - GREECE - HUNGARY - ICELAND - IRELAND - ITALY - LATVIA - LICHTENSTEIN -LITHUANIA - LUXEMBOURG - MACEDONIA - MALTA - MONACO - NORWAY - NETHERLANDS - POLAND - PORTUGAL – ROMANIA -SAN MARINO - SERBIA MONTENEGRO - SLOVAKIA - SLOVENIA - SPAIN - SWEDEN - SWITZERLAND

If your vehicle is likely to be mainly used or registered outside the countries listed, your warranty won't be valid.

You fully qualified local Dacia retailer is the best place to come.

You can get spare parts/accessories for your Dacia at our Dacia Shop here. You can also contact your dealer. 

You can check your manufacturer warranty start and end dates on the My Renault App, simply download the My Renault App from the App store or Google Play.

You'll need your VIN and then select 'My Contracts' tab to see all warranty dates.

You can order one of our vehicles online at https://buy.dacia.co.uk/ or at a dealership of your choice.

No problem.  To update your personal details, you will need to log in to your account and make all necessary changes in the appropriate fields. This does not affect the status of your order. You should also contact your dealership to advise them of any changes.

Your Dacia retailer will inform you of a forecast delivery date for your new car. Lead times will depend on the specification of vehicle ordered, and are subject to availability.

Some versions may be available from stock.

Dacia holds production facilities across the globe, including Romania and Morocco. UK versions of Dacia Duster  are built in Pitesti, in Romania. UK versions of Dacia Sandero and Sandero Stepway are built in Tangiers, in Morocco. 

Confirming its incredible popularity among owners, Dacia has been revealed as the UK’s top car manufacturer for brand advocacy, in a list compiled by YouGov in its BrandIndex. Dacia came in with a total score of 67.4, beating 34 other car manufacturers, as well as coming in ninth out of the top 10 brands in all sectors overall.* 

Furthermore, all Dacia vehicles come with a comprehensive 3 year / 60,000 mile** Warranty as standard, as well as a 6-year anti-corrosion Warranty and a 2-year paint Warranty. If you intend to keep your vehicle for longer, you can opt for one of four extended warranties for added peace of mind by clicking on this link https://www.dacia.co.uk/maintenance/service-plans.html

An extended Warranty can be purchased at any time up until one year after the first date of registration

Dacia was founded in Romania in 1966. The Renault Group bought the Romanian car manufacturer Dacia in September 1999. Through shared technology and production methods, Renault has helped Dacia become a global icon in its own right, selling to over 4 million customers worldwide.

The Renault Group wholly bought Dacia in 1999. Dacia is now a brand of the Renault Group. Dacia vehicles use useful and proven technology from the Renault-Nissan Alliance. Whilst Dacia is a separate franchise from Renault, all current Renault dealerships are also Dacia retailers in the UK.

All Dacia vehicles come with a good level of standard safety equipment to protect vehicle occupants. All versions of Duster, Sandero and Sandero Stepway are equipped with:

· Driver’s, passenger’s and front side airbags

· Anti-lock brakes (ABS) with Electronic Brakeforce Distribution (EBD)

· Height-adjustable front headrests

· 3 x 3-point rear seatbelts

Additionally, all versions of Dacia Sandero and Sandero Stepway feature Electronic Stability Control (ESC), Traction Control (ASR) and Daytime Running Lights (DRL) as standard.

Our Sandero currently rates 4*s and Logan MCV currently rates 3* on the Euro NCAP rating as of 2019. 

Please note that disposal of waste industrial and automotive batteries by landfill or by incineration is banned in the UK. If you have an electric powered vehicle, there are specific obligations for producers/importers of such vehicles that are intended to help you deal with the batteries that power these vehicles when they become waste. Businesses that place electric vehicle batteries onto the UK market have an obligation to arrange for the treatment and recycling of these batteries.

All battery producers in the UK are required to be registered with the Government.

Dacia UK is classified as a battery producer in the UK.

Our battery producer registration number is BPRN00438.

You can return your Lead-acid starter battery to any Dacia dealer when a new one is purchased or installed, or you can recycle it at one of the following:

•Civic amenity and recycling centres

•Local authority battery collection schemes

•Licensed End of Life vehicle authorised treatment facilities

•Licensed metal recycling sites

Upon request, Dacia UK will collect waste automotive batteries from a final holder* free of charge as required by the regulations. If you have any queries, please contact Dacia UK

* as defined in The Waste Batteries and Accumulators Regulations 2009.