Contact us
You can contact us in a number of easy ways:
Call 0344 335 1111*
By phone
We are open 9am - 5.30pm weekdays, except Wednesdays 10.00am - 5.30pm. Closed Sat, Sun and Bank Holidays.
*Standard network rates apply from mobile or landline phones
Using Live Chat
Click on the 'Chat with us' link in the top bar of our site to be instantly connected to our Dacia Customer Relations team. It's free, secure and you can talk to one of our online specialists via instant text chat.
We are open 9:00am - 9.00pm Monday, Tuesday and Thursday. On Wednesdays 10.00am - 9.00pm, and Fridays 9.00am - 5.30pm. Closed Sat, Sun and Bank Holidays.
Write to us
Please write to:
Dacia UK,
Rivers Office Park,
Denham Way,
Rickmansworth, Herts,
WD3 9YS
Customer Complaint Process
We do recognise that things can go wrong from time to time, if you do find yourself needing to raise a concern, click below to find out what to do next.
Motor Industry Code of Practice
Should you remain dissatisfied with the service provided by our Dealers or Customer Relations department, Motor Codes Limited are available to provide assistance.