Contact us
You can contact us in a number of easy ways
Contact Customer Relations
Dacia and its network will keep your personal data confidential while processing your request.
Contact us at:
0344 335 1111*
Our normal opening hours of 8am to 6pm Monday to Friday will resume from Friday 7th August.
Or you can write to us: Dacia UK, Rivers Office Park, Denham Way, Rickmansworth, Herts, WD3 9YS
*Standard network rates apply from mobile or landline phones. Closed for team
training Wed 9-10am
Dacia Finance
Call 0333 009 0232*
Or email: customerservices@rcibanque.com
For finance related enquiries please contact your local dealer or contact Renault Finance.
Multimedia and Navigation
Call 0344 369 0001*
Using Live Chat
We are open 9:00am - 9.00pm Monday, Tuesday and Thursday. On Wednesdays 10.00am - 9.00pm, and Fridays 9.00am - 5.30pm. Closed Sat, Sun and Bank Holidays.
Customer Complaint Process
We do recognise that things can go wrong from time to time, if you do find yourself needing to raise a concern, click below to find out what to do next.
Motor Industry Code of Practice
Should you remain dissatisfied with the service provided by our Dealers or Customer Relations department, Motor Codes Limited are available to provide assistance.
