Help page Media Nav and Media Display

Click on the following link to check availability in the UK Android Auto™.

Click on the following link to check availability in your country Apple CarPlay™.

• iPhone 5 or later.
• iOS 9 or later versions.

Check that Apple CarPlay™ is available in your country. 

Android phones with the latest version of the Android Auto™ app and an active internet plan are compatible, provided they meet one of the following criteria:

• All smartphones with Android 11.0 and 5 GHz Wi-Fi. In the European Union, smartphones must meet additional regulatory standards in order to use 5 GHz Wi-Fi in the car.
• A Google or Samsung smartphone with Android 10.0.
• A Samsung Galaxy S8, Galaxy S8 + or Note 8 with Android 9.0.

Check that Android Auto™ is available in your country. 

For more information, go to the Android Auto™ website.

• Download the Android Auto™ application on your smartphone and follow the instructions (agree with the terms and conditions of use).
• Activate your smartphone's 3G/4G data and location services.
• When your vehicle is stopped, unlock your smartphone's screen and connect a manufacturer-certified USB cable.
• Your smartphone will then ask you to look at the Media Display or Media Nav screen.
• Tap on the "Android Auto" button in the bottom right-hand corner of your Media Display or Media Nav screen to open the menu.
• Your smartphone will switch to standby mode once Android Auto™ starts on your Media Display or Media Nav.
• Android Auto™ is now active.
• If needed, you can also check out the dedicated Android Auto™ tutorial.

• Connect an Apple-certified USB cable.
• Enable 3G/4G data and location services on your iPhone.
• Your iPhone will automatically ask for permission to start Apple CarPlay™ on Media Display or Media Nav.
• Tap on the "Apple CarPlay" button in the bottom right-hand corner of your Media Nav Evolution screen to open the menu.
• If needed, you can also check out the dedicated Apple CarPlay™ tutorial.

Problems connecting to your car:

• On your smartphone:

Go to Android Auto settings. If the pairing line displays "none", a customer incident report will need to be opened by our support team for further diagnosis. If the name of your car appears, touch it, select "forget", then try the connection again.

On iPhone, open the CarPlay app, select your vehicle, and check that the option is activated (green). If, despite this, the connection fails, a customer report will also be required to pass on the problem to our technical teams.

• In your vehicle:

From the car's display, search for the Android Auto application (or CarPlay for iPhone). Once open, select your phone's name from the list. Check that the connection option is activated (green switch).

If the option is already activated but does not work, or if reconnection fails after activation, a customer report must also be opened so that the problem can be dealt with by our technical support team.

• Insert a USB stick into your Media Nav (minimum 8 GB, FAT32 format).

In your car:

• Tap the "Home" icon in the bottom left-hand corner of your Media Nav screen.
• Tap "Dest" or "Nav", then "Accept". 
• Tap "Options" in the bottom right-hand corner of your Media Nav screen, go to the second page then tap "Map updates".
• Tap "Options", then "Update".
• When the message "Are you ready to start collecting information from the device?" is displayed, tap "Yes".
• The message "Software update. Information being collected from device..." is displayed, as well as a loading status bar. 
• Please wait for a few moments and do NOT remove the USB stick. Final message: "Information from the device has been successfully saved to the USB stick". 
• Tap "OK". You can now remove the USB stick. 

• Insert the USB stick into your computer in order to launch the Toolbox.
• If the version is not up to date, a pop-up window offering the latest version will appear. Click on "Accept" to download the Media Nav update onto the USB stick.

• When the new version has been downloaded, insert the USB stick into your Media Nav (with the vehicle's engine running), turn it on and follow the instructions displayed on the screen of your Media Nav
  

On your smartphone:

• Download the Dacia Map Update app from your Google Play Store.
• Create an account or log in with your Naviextras account.
• Tap on the "shop" logo at the bottom left of the app.
• Select and buy your map in the Dacia Map Update app. It will be temporarily installed on your smartphone.

In your vehicle:

• Connect your phone to your vehicle using a USB cable (with the vehicle's engine running).
• On the Media Nav screen, select "Update via smartphone".
• Open the Dacia Map Update app on your smartphone and tap on the "map" logo at the bottom right of the app. 
• Tap on the map you have purchased.
• Select the countries you wish to install in your vehicle.
• Tap transfer.
  

*The app should be available for Apple smartphones in early 2024. 

No. The Media Nav multimedia system software cannot be installed on Media Display.

No. The software for the Media Nav Evolution multimedia system cannot be updated with Media Display or Media Nav software.

No. The Media Nav multimedia system software cannot be installed on Media Display.